Rochelle Budd
Vixxo
Wichita,KS
23
years of professional experience
Results-driven Construction Project Manager with extensive experience overseeing specialized physical security, hardware, and asset rollouts for major national retail brands. Proven track record of managing multi-site construction timelines, driving vendor accountability, and delivering high stakes projects on time and within budget critical grand opening phases.
Work History
Senior Project Manager
5 Years 3 Months- Project Managed high-volume physical security and commerical lock rollouts for new construction builds across major national accounts including, Burlington, T-Mobile, Ollie's Bargain Outlet, and Kroger
- Coordinated critical-path construction timelines, successfully scheduling nationwide locksmith networks and vendor teams to align perfectly with General Contractor handover doors and grand opening dates
- Maintained strick budget accountability and profit margin targets by vetting contractor quotes, managing procurement for commerical grade hardware, and issuing project purchase orders
- Interfaced directly with corporate client stakeholders to translate architectural blueprints and brand specifications into localized master key systems and physical asset designs
- Mitigated operational risks by resolving vendor bottlenecks and ensuring 100% compliance with corporate retail security and asset management standards
Office Manager
1 Year 8 Months- Managed daily office operations, maintaining smooth workflow across administrative functions.
- Coordinated staff schedules, meeting logistics, and internal communications for consistent coverage.
- Supervised office supply inventory, purchasing, and budget tracking to control operational costs.
- Trained new administrative staff on procedures, systems, and expectations for daily operations.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
Project/Office Manager
10 Years 10 Months- Overseeing all departments which include Service, Sheet metal, Piping, and Office Management
- Responsible for all job bid proposals, job warranty letters, and created job purchase orders
- Organized company events and handled the ordering of office supplies and apparel.
- Resolved financial discrepancies and customer billing issues with timely attention.
- Handled all accounts payable and accounts receivable.
- Managed vendor communication, service coordination, and invoice processing for project support needs.
- Resolved administrative issues promptly, minimizing disruptions to project and office operations.
- Handled fleet registration.
- Developed and maintained positive relationships with clients to ensure effective communication.
- Coordinated executive calendars, meetings, and travel logistics to support seamless daily workflow.
- Directed project office operations, aligning schedules, deliverables, and stakeholder communication across multiple initiatives.
Dispatcher/DMV/ Customer Service
5 Years 2 Months- Verified transport paperwork, release information, and vehicle details before dispatching assignments.
- Reduced errors in dispatch logs by implementing a thorough double-check system for all entries.
- Planned, organized, and managed work of subordinate staff to accomplish consistent work within organizational standards.
- Coordinated dispatch schedules to align tow assignments with branch priorities and customer requests.
- Monitored fleet movement and updated transportation status in dispatch systems for accurate handoffs.
- Title processing for insurance companies
Education
High school diploma
Skills
Financial oversight
CRM tools management
Customer relationship management
Project scheduling
Project plan development
Project goals and milestones
Multi-project management
Client relationship management
Customer engagement
CRM proficiency
Construction planning
Teamwork and collaboration
Payroll management
Budget control
Proficient in excel
Adobe
Microsoft Office
SAP
QuickBooks
and Office administration management
Timeline
Senior Project Manager
Vixxo
07.2021 - CurrentRead More
Office Manager
Brad Murray Inc
11.2019 - 07.2021Read More
Project/Office Manager
Dean Norris
11.2008 - 09.2019Read More
Dispatcher/DMV/ Customer Service
Copart Auto Auctions
07.2003 - 09.2008Read More
Northwest High School
High school diploma
Read More