Rochelle Cantu
Austin,TX
Summary
Recognized for exceptional communication and problem-solving skills, thriving in fast-paced environments while ensuring high standards of service and cleanliness.
Overview
8
8
years of professional experience
Work History
Mobile Medical Equipment
Trimedx
01.2022 - Current
- Work with infection prevention to sanitize and supply high use medical devices in between patient usage.
- Work effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills.
- Worked flexible hours across night, weekend, and holiday shifts.
Housekeeper
Touchpoint
11.2020 - 01.2022
- Cleaned and stocked patient rooms by replacing used towels and linens mopping floors, making beds, and restocking bathroom items, and sanitizing everything.
- Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for patients and guests.
Front of House Employee
Aviator Pizza & Drafthouse
07.2023 - 07.2025
- Provided menu guidance to enhance customer experience.
- Collaborated with kitchen staff to ensure timely food delivery and quality standards.
- Handled cash transactions accurately while processing payments promptly.
- Trained new team members on front-of-house procedures and customer service best practices.
- Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
- Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
- Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
Cashier
Chicken Express
04.2017 - 12.2020
- Assisted customers with menu selections and provided exceptional service during peak hours.
- Maintained cleanliness and organization of workstations to ensure compliance with health standards.
- Collaborated with team members to streamline order preparation and improve service speed.
- Adapted quickly to fast-paced environment, demonstrating flexibility during high-demand periods.
- Accurately handled cash register transactions while providing excellent customer service.
Retail Sales Associate
Kohls Department Store
07.2019 - 11.2019
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Managed cash register operations, ensuring accurate transactions and efficient service.
- Maintained visual merchandising standards, contributing to store aesthetics and sales appeal.
- Collaborated with team members to restock merchandise and optimize inventory levels.
Education
Hays High School
Buda, TX2020
Skills
- Positive attitude
- Team collaboration
- Customer service
- Problem solving
- Attention to detail
- Dependability
- Multitasking
- Communication skills
- Composure under pressure
Timeline
Front of House Employee
Aviator Pizza & Drafthouse
07.2023 - 07.2025
Mobile Medical Equipment
Trimedx
01.2022 - Current
Housekeeper
Touchpoint
11.2020 - 01.2022
Retail Sales Associate
Kohls Department Store
07.2019 - 11.2019
Cashier
Chicken Express
04.2017 - 12.2020
Hays High School
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