Rochelle Clarke
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Cashier
AMF Sheridan Lanes
09.2012 - 08.2013
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Greeted customers entering store and responded promptly to customer needs.
Courier
Federal Express Corporation
10.2013 - 07.2022
- Improved delivery efficiency by mapping optimal routes and prioritizing tasks based on urgency.
- Enhanced customer satisfaction through timely deliveries and professional communication with clients.
- Maintained accurate records of pick-ups, deliveries, and vehicle maintenance to ensure compliance with company policies.
- Collaborated with teammates to streamline processes, resulting in increased productivity and faster delivery times.
- Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
- Handled sensitive documents securely, maintaining confidentiality and protecting client information.
- Utilized GPS technology for precise navigation, minimizing delays and optimizing route planning.
- Ensured the safety of packages by properly handling fragile items during transportation and storage.
- Adhered to all traffic laws while operating company vehicles for safe transportation of goods.
- Tracked packages using barcode scanners to maintain an updated record of shipment statuses.
Education
Regents Diploma -
Elmont Memorial High School
Elmont, NY06.2010
Aviation
Embry-Riddle Aeronautical University
Prescott, AZ05.2011
Nassau Community College
Garden City, NY05.2013
Skills
- Attention to Detail
- Item Tracking
- Package Pickup and Delivery
- Returns Pickup
- Excellent Driving Skills
- Cash Handling
- Payment Processing
- ID Verification
- POS Systems
- Excellent Customer Service
- Customer Retention
Accomplishments
- Principal's List
- Junior High Athletic Award - Soccer
- Junior High Athletic Award - Volleyball
- High School: Music Awards
Timeline
Courier
Federal Express Corporation
10.2013 - 07.2022
Cashier
AMF Sheridan Lanes
09.2012 - 08.2013
Regents Diploma -
Elmont Memorial High School
Aviation
Embry-Riddle Aeronautical University
Nassau Community College
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