Rochelle Clayton
Summary
Dedicated driver of 7 years supplying America's products materials and merchadise. Experienced with navigating diverse routes and ensuring timely deliveries. Uses effective communication skills to enhance customer satisfaction and resolve issues. Knowledge of vehicle maintenance and safety protocols ensures reliable and secure operations. Professional driver prepared for role focused on efficient and timely deliveries. Brings valuable experience in route planning and customer service, ensuring reliable and consistent performance. Known for strong team collaboration and flexibility to adapt to changing schedules and tasks. Customer-oriented transportation team member with proven safety skills and impeccable driving history. Log daily activities, coordinate customer documentation and collect payments to meet recordkeeping requirements. Skillfully plan efficient daily routes to meet customer needs and maximize delivery schedules.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Secretary (Internship)
Telisa Franklin Agency
06.2013 - 07.2013
- Managed calls, faxed
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Scheduled appointments and conducted follow-up calls to clients.
- Maintained electronic filing systems and categorized documents.
- Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
Warehouse Material Handler
FedEx Hub
05.2014 - 03.2015
- Prepared packages for shipping and operated pallet jacks.
- Sorted materials for scanning to meet production goals.
- Provided backup support to other warehouse functions as needed during peak periods or staff shortages, ensuring seamless operations.
- Supported quality control efforts by inspecting incoming shipments for damage or inconsistencies with purchase orders.
- Streamlined receiving process, reducing wait times for inbound shipments and facilitating quicker inventory turnover.
- Maintained clean and organized warehouse environment, which contributed to safer workspace for all employees.
Homemaker
Access Home Health Care Agency
12.2015 - 01.2016
- Assisted clients with daily tasks.
Warehouse Associate (Temp)
Brother (Randstad)
02.2017 - 03.2017
- Selected and prepared toner cartridges for shipping.
- Performed inventory control, such as counting, and stocking merchandise.
- Consistently lifted materials weighing as much as 50 pounds.
- Worked safely around moving machinery.
- Increased accuracy in order picking by utilizing electronic scanning devices and following established procedures.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
Various Roles (Part-Time)
Shiftgig
06.2017 - 08.2017
- Performed banquet serving, warehouse work, and food industry jobs.
Machine Heat Press Operator (Seasonal)
Williams Sonoma
06.2018 - 12.2018
- Operated heat press machinery to customize apparel. Expertly operated heat press machinery, ensuring precise customization of apparel while maintaining strict quality control standards.
- Developed efficient techniques for heat press operation, streamlining the customization process and enhancing overall productivity.
- Contributed to customer satisfaction by producing customized products accurately and within specified timeframes.
- Exceeded performance expectations through consistently meeting or surpassing daily production targets.
- Upheld strict quality control measures by thoroughly inspecting finished products before packaging for shipment or delivery.
- Ensured accurate record-keeping of completed jobs and materials used for efficient inventory management.
Kitchen Prep/Hand/Server (Temp)
Baptist Memorial Hospital Memphis
03.2019 - 05.2019
- Maintained a clean and organized workspace, ensuring compliance with safety regulations and reducing accidents.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Supported culinary team by maintaining a clean and organized workspace, reducing preparation time.
- Maintained high sanitation standards, adhering to local health department guidelines and ensuring food safety.
- Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
- Planned menus for different events, seasons and customer requests.
Assembly Prep Tech/Receiving Associate
Fujitsu (Volt Workforce Management)
05.2019 - 12.2019
- Collaborated with cross-functional teams to complete projects that required input from multiple departments or expertise areas within the organization.
- Reduced analysis errors by diligently following standardized operating procedures during sample processing.
- Conducted thorough documentation reviews before submitting completed reports to ensure compliance with regulatory standards and client expectations for quality deliverables.
- Increased lab productivity by working collaboratively with team members to complete assigned tasks on time.
Delivery Driver
GTG LOGISTICS
08.2021 - 06.2022
- Maintained a positive, empathetic, and professional attitude toward customers at all times.
- Responded promptly to customer inquiries through various channels.
- Acknowledged and resolved customer complaints efficiently.
- Processed orders, forms, applications, and requests.
- Managed records of customer interactions, transactions, comments, and complaints.
- Managed a team of junior customer service representatives.
- Dropped off each package accurately and in a timely manner.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
Delivery Driver/Sorter Operations Associate
Uber
08.2020 - Current
- Delivered package people in a timely manner ensuring customer satisfaction. Meticulously tracked order details and special instructions, ensuring accurate and personalized deliveries.
- Developed efficient packing techniques to maintain food quality during transit. Suggested improvements to the delivery app interface, enhancing user experience.
- Delivered packages to customer doorsteps and business offices.
- Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
Delivery Driver/Personal Shopper
Walmart Spark
06.2025 - Current
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
- Supported warehouse operations when needed, contributing to a well-rounded understanding of company logistics processes.
- Improved team morale and efficiency with regular maintenance checks, minimizing downtime due to vehicle issues.
- Facilitated smooth delivery process, ensuring all packages were securely and neatly organized within vehicle.
- Increased customer satisfaction, ensuring all deliveries met specified time frames and conditions.
Education
Memphis Works
Memphis, TN01.2020
High School Diploma - undefined
Trezevant High School
Memphis, TNDiploma, Esthetician License - Hair Removal Certification
Empire Beauty School
Memphis, TN01.2024
undefined
Lab Four Professional Development Center
Memphis, TN01.2017
Skills
- Client support
- Customer-focused technical assistance
- Organizational time strategies
- Proficient in organization
- Experienced in application installation
- Familiarity with Windows software applications
- Diagnostic imaging
- Command prompt navigation skills
- Strong written communication
- Strategic issue analysis
- Team coordination
- Order fulfillment
- Accurate record management
- Assembly line operations
- Inventory control
- Heat press machine operation
- Adaptable to varying temperatures
- Comprehend and follow work instructions
Certification
- Laser Officers Certification Apr 2023
- Texas Lasers
- CPR
Additional information
- Certifications
- CPR Certified
- Barbicide Certification
Timeline
Delivery Driver/Personal Shopper
Walmart Spark
06.2025 - Current
Delivery Driver
GTG LOGISTICS
08.2021 - 06.2022
Delivery Driver/Sorter Operations Associate
Uber
08.2020 - Current
Assembly Prep Tech/Receiving Associate
Fujitsu (Volt Workforce Management)
05.2019 - 12.2019
Kitchen Prep/Hand/Server (Temp)
Baptist Memorial Hospital Memphis
03.2019 - 05.2019
Machine Heat Press Operator (Seasonal)
Williams Sonoma
06.2018 - 12.2018
Various Roles (Part-Time)
Shiftgig
06.2017 - 08.2017
Warehouse Associate (Temp)
Brother (Randstad)
02.2017 - 03.2017
Homemaker
Access Home Health Care Agency
12.2015 - 01.2016
Warehouse Material Handler
FedEx Hub
05.2014 - 03.2015
Secretary (Internship)
Telisa Franklin Agency
06.2013 - 07.2013
High School Diploma - undefined
Trezevant High School
Diploma, Esthetician License - Hair Removal Certification
Empire Beauty School
undefined
Lab Four Professional Development Center
Memphis Works
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