Rochelle Michael
Computer Support Implementation Technician
Hobart,WI
Summary
Customer focused candidate with top-notch oral and written communication skills, active listening and analytical problem-solving abilities.
Organized and responsible, successfully managing multiple priorities with a positive attitude and a willingness to take on added responsibilities to meet team goals.
Overview
17
17
years of professional experience
Work History
Finance and Insurance Forms Programmer
Genpact
04.2023 - 06.2024
Program F&I form templates to work in sync with auto dealerships DMS setups.
- Retail Installment Contracts
- Lease Agreement Contracts
- Buyers Orders
- DMV forms
- Warranty forms
Genpact is an outsource provider for CDK Global.
CDK provides Dealer Management Systems to over 15K clients throughout North America.
Finance and Insurance Forms Programmer
CDK Global
08.2011 - 04.2023
CDK provides Dealer Management Systems to over 15K clients throughout North America.
Program F&I form templates through various programming tools as an Implementation Specialist
- Retail Installment Contracts
- Lease Agreement Contracts
- Buyers Orders
- DMV forms
- Warranty forms
Assistant Cook
Pulaski Community School District
10.2007 - 06.2011
- Supported head cook in maintaining efficient kitchen.
- Assisted with inventory management, stocking, and organizing.
- Assist with food preparation, ensuring meals were nutritious and met adherences.
- Assist with clean up and maintaining organization.
- Develop rapport with staff and students.
Education
BBA - Business Administration / Computer Science
St. Norbert College
De Pere, WI 05.2001 -
Skills
Windows Data Mapper for forms programming
Timeline
Finance and Insurance Forms Programmer
Genpact
04.2023 - 06.2024
Finance and Insurance Forms Programmer
CDK Global
08.2011 - 04.2023
Assistant Cook
Pulaski Community School District
10.2007 - 06.2011
BBA - Business Administration / Computer Science
St. Norbert College
05.2001 -
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