Summary
Overview
Work History
Skills
Timeline
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Rochelle Ruffin

Sanford,FL

Summary

Experienced in resident care and concierge with over 14 years of experience in assisted living. Passionate about helping others and creating the best experience.

Overview

18
18
years of professional experience

Work History

Certified Med Tech/Concierge

Renaissance Retirement Center
03.2015 - 11.2022
  • Assist residents with daily tasks as needed
  • Distributing medication to residents
  • Took phone calls for front desk
  • Documented and escalated questions to appropriate managers when unable to resolve issues
  • Maintained calm, friendly demeanor when faced with high volume calls.

Resident Aide/Certified Medication Technician

Sanford Manor/ Gracious Age
Sanford, FL
10.2008 - 02.2015
  • Assist with residents with daily tasks
  • Distribute medication according to AHCA guidelines
  • Document medication in appropriate locations.

Ride Attendant

Fun World
11.2004 - 10.2008
  • Assist riders on ride made sure they were secured, operated ride, assist customers with ticket purchase.

Skills

  • Patient Health Information Privacy
  • Blood and Urine Analysis
  • Word Processing
  • Cell Counts and Differentials
  • Standardized Formulas
  • Medical Assistance
  • New Staff Training
  • Meeting Organization
  • Running Guest Errands
  • Recreational Advice
  • Business Services
  • Office Support
  • Amenities Information

Timeline

Certified Med Tech/Concierge

Renaissance Retirement Center
03.2015 - 11.2022

Resident Aide/Certified Medication Technician

Sanford Manor/ Gracious Age
10.2008 - 02.2015

Ride Attendant

Fun World
11.2004 - 10.2008

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Rochelle Ruffin