Rochelle Zaragoza
Laton,CA
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.
Overview
9
9
years of professional experience
Work History
Retail Associate
Ross Dress For Less
Hanford, CA
11.2013 - 07.2022
- Greeted customers, helped locate merchandise and suggested suitable options.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Maintained clean sales floor and straightened and faced merchandise.
- Helped customers complete purchases, locate items and join reward programs.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
- Supported loss prevention goals by monitoring shopper behavior.
Retail Associate
JCPenney
Hanford, CA
11.2012 - 02.2013
- Greeted customers, helped locate merchandise and suggested suitable options.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Maintained clean sales floor and straightened and faced merchandise.
- Helped customers complete purchases, locate items and join reward programs.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
- Supported loss prevention goals by monitoring shopper behavior.
- Displayed merchandise by arranging in appealing ways to boost sales.
Education
High School Diploma -
Laton High School
Laton, CA06.2009
Skills
- Merchandising and Display
- Strong Communication and Interpersonal Skills
- Store Policies and Procedures
- Excellent Written and Verbal Communication
- Item Ticketing and Pricing
- Cash Register Operations
- Inventory Replenishment
- Retail Transactions
- Prioritizing Workflows
- Customer Assistance
- Team Cooperation
- Register Opening and Closing
- Retail Inventory Management
Timeline
Retail Associate
Ross Dress For Less
11.2013 - 07.2022
Retail Associate
JCPenney
11.2012 - 02.2013
High School Diploma -
Laton High School
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