Summary
Overview
Work history
Education
Skills
Timeline
Receptionist
Rocherlyn Asturias

Rocherlyn Asturias

Dulag,Leyte

Summary

To apply for any position that suits my qualifications wherein my knowledge and skills can be utilized and further improve to productive positive results.

Overview

4
4
years of professional experience
4
4
years of post-secondary education

Work history

Chat Support

Freight Process Outsourcing Solution, Inc.
Leyte, Philippines
01.2021 - 06.2021
  • Answered and resolved customer queries per day via email and live chat support tickets.
  • Process refund, incomplete item, return‐to‐sender, discount and returns.
  • Update customer about their order.
  • Navigate through different software necessary for solving customer
    queries.

Account Receivable Dental Support

Dentistry Support, LLC
Arizona, United States
06.2021 - 07.2023
  • Calling insurance to check the status of the outstanding claim.
    Updating status in spreadsheet and in PMS (Open Dental,
    Eaglesoft, Dentrix, Dentrix Ascend, Curve)
  • Posting EFT/Checks received from insurance in PMS (Open Dental, Eaglesoft, Dentrix, Dentrix Ascend, Curve)
  • Sending clams every end of the day with attachments if needed (Open Dental, Eaglesoft, Dentrix, Dentrix Ascend, Curve, Dentalxchange, Vyne Trellis, Remotelite, Fast Attached)
  • Working on denials/rejected claims with required attachments.

Dental Biller - (Part Time)

WEYOBE - Dental Insurance Billing Services
Boston, United States
04.2022 - 09.2023
  • Pulling EOBs in insurance portals for EFT payments.
  • Posting EFT/Check/VCC from office in different PMS such as Open Dental, Dentrix, Eaglesoft and Dentrix Ascend.
  • Ensured precise adjustments and accurate postings following EOBs.
  • Generated reports to support accurate payment reconciliation.

Dental Insurance Specialist

KC Billing Specialist
Arizona, United States
09.2023 - 12.2024
  • Calling insurance to check the status of the outstanding claim.
    Updating status in spreadsheet and note them in PMS (Open Dental).
  • Sending claims every end of the day- ensuring all information are correct such as the clinical notes matches the batched codes in the ledger.
  • Ensuring all necessary attachments are attached before sending the claims.
  • Appealing denials/rejected claims with all required information.
  • Posting EFT/Checks received from insurance in PMS uploaded by the office in the remote computer folder. (Open Dental).

Education

Bachelor of Arts - Political Science

Leyte Normal University
Philippines
03.2015 - 05.2019

Skills

  • Microsoft Teams
  • Claims management
  • Computer Literate
  • Open Dental, Dentrix, Dentrix Ascend, Curve, Eaglesoft
  • Dentalxchange, Vyne Trellis, Remotelite

Timeline

Dental Insurance Specialist

KC Billing Specialist
09.2023 - 12.2024

Dental Biller - (Part Time)

WEYOBE - Dental Insurance Billing Services
04.2022 - 09.2023

Account Receivable Dental Support

Dentistry Support, LLC
06.2021 - 07.2023

Chat Support

Freight Process Outsourcing Solution, Inc.
01.2021 - 06.2021

Bachelor of Arts - Political Science

Leyte Normal University
03.2015 - 05.2019

Similar Profiles

Create profile
Rocherlyn Asturias