Rochester Lewis
Hamtramck,Michigan
Summary
Dedicated Security Officer experienced in customer service, time management, and trend tracking. Achieved effective problem-solving and relationship-building through excellent communication skills and attention to detail. Focused on crisis intervention and exercising sound judgment during emergency situations.
Overview
23
23
years of professional experience
Work History
Security Officer
Lagarda Security
Detroit, MI
06.2025 - Current
- Monitored premises to ensure safety and security for personnel and property.
- Conducted regular patrols to detect and prevent suspicious activities or incidents.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Responded promptly to alarms and emergencies, following established protocols.
- Enforced access control measures to restrict unauthorized entry effectively.
- Maintained detailed logs of daily activities, incidents, and observations.
- Collaborated with local law enforcement during investigations or emergencies.
- Provided excellent customer service while addressing visitor inquiries and concerns.
Armed Security Officer
The North Group
Howell , MI
04.2021 - 05.2025
- Responded quickly and appropriately to emergency situations, including medical emergencies, fire alarms, bomb threats.
- Followed established protocol for responding to alarms or other emergency situations.
- Patrolled assigned areas to detect suspicious activities and persons.
- Monitored surveillance cameras to detect any criminal activity or violations of policy.
- Investigated reported incidents such as theft, vandalism, trespassing.
- Investigated incidents of theft, vandalism, and trespassing to determine causes and prevent recurrence.
- Adhered to company policies regarding access control procedures for visitors and guests and contractors.
- Monitored surveillance cameras to identify potential criminal activity and ensure compliance with security policies.
- Maintained detailed logs of security incidents and submitted reports to supervisor for review and action.
- Performed security checks on personnel entering and exiting the premises, ensuring safety protocols were followed. on personnel entering and exiting the premises.
- Performed routine maintenance tasks such as checking doors and windows for proper locking mechanisms and replacing light bulbs.
Building Manager
Operation Get Down
Detroit, Michigan
06.2013 - 02.2024
- Managed tenant and owner relationships, addressing routine needs to enhance satisfaction.
- Investigated and resolved complaints, disturbances, and violations to uphold building standards.
- Kept properties maintained with regular preventive maintenance.
- Ensured contractor compliance with building work rules, maintaining acceptable noise levels.
Quality Line Inspector
Labor Ready
Livonia, Michigan
08.2011 - 08.2013
- Performed first-piece inspection to validate feasibility of manufacturing processes.
- Maintained facility OSHA compliance by monitoring division operations and correcting deficiencies.
- Conducted first-piece inspections to ensure feasibility of manufacturing processes.
- Verified quality control results with routine data and process audits.
- Assessed quality and graded finished products through visual inspections.
- Observed all safety protocols and implemented precautionary procedures to correct problems.
Quality Inspector
Sentech
Centerline, Michigan
02.2008 - 06.2011
- Verified outgoing product compliance with production standards and regulatory requirements.
- Conducted quality inspections using proper equipment, ensuring adherence to standards.
- Checked incoming materials for compliance with required specifications.
- Monitored production processing via random quality assurance audits.
- Trained and instructed production operators on quality assurance checks to enhance compliance.
- Documented and generated comprehensive quality inspection reports for review and compliance tracking.
Stock Associate
Kohl's
Macomb, Michigan
01.2006 - 12.2007
- Supported sales team in consistently reaching goals by preparing merchandise for floor and restocking items efficiently.
- Helped sales team reach goals consistently by preparing merchandise for floor and assisting with restocks.
- Assisted customers with locating desired merchandise and moving heavy items.
- Improved customer relations by pricing items with clear and visible tags.
- Enhanced customer relations by ensuring clear and visible pricing on merchandise.
Cashier
Walgreens
Detroit, Michigan
09.2003 - 08.2004
- Ensured clean, organized, and well-stocked checkout areas, enhancing customer experience and promoting sales.
- Balanced cash drawer at shift's start and end, resolving discrepancies to ensure accurate financial reporting.
- Maintained accurate balance sheets for financial tracking. with amounts and numbers of transactions.
- Trained new retail team members in customer-focused strategies, maintaining high team standards.
- Educated customers about upcoming promotions, changing procedures, and available items.
- Recorded transaction amounts and numbers to maintain accurate balance sheets.
Education
Diploma -
ClintonDale Adult Education
Clinton township, MichiganSkills
- Access management
- Surveillance operations
- CCTV monitoring
- Incident response
- Incident analysis
- Incident reporting
- Safety inspections
- Facility inspections
- Vehicle patrol
- Disturbance investigation
- Staff monitoring
- Risk assessment
- Scheduling
- Customer service
Timeline
Security Officer
Lagarda Security
06.2025 - Current
Armed Security Officer
The North Group
04.2021 - 05.2025
Building Manager
Operation Get Down
06.2013 - 02.2024
Quality Line Inspector
Labor Ready
08.2011 - 08.2013
Quality Inspector
Sentech
02.2008 - 06.2011
Stock Associate
Kohl's
01.2006 - 12.2007
Cashier
Walgreens
09.2003 - 08.2004
Diploma -
ClintonDale Adult Education