Rocio Alonso
Santa Maria,CA
Summary
Customer-focused professional accurate in handling orders and payments. Knowledgeable about fast food operations, menu options and food safety. Consistently delivers above-average service to guests.
Reliable fast food worker experienced in basic food and beverage preparation. Maintains clean, tidy spaces to entice customers and encourage business. Always ready to help team members and assist customers.
Overview
2
2
years of professional experience
Work History
Instructional Assistant
Santa Maria Bonita School District
Santa Maria , CA
2023.08 - 2024.06
- assist student in small groups to help them with their academic knowledge or struggles they might have
- organize material before and after school hours for the next day for teachers and staff
- provide help to students but most important make a connection with them starting with the heart
- attend training sessions to keep learning new strategies for working with students
Customer Service Cashier
McDonald's
Santa Maria , CA
2023.06 - 2024.01
- provide excellent customer service by helping customers provide a correct order of their food
- prepare food at fast paced move
- organize and double check items are correct on customers' order
- stock shelves, racks with new and transferred merchandise
- assisted co-workers with task as needed to ensure smooth operations of the store
Pizza Maker
La Vera Pizzeria
Santa Maria , CA
2023.01 - 2023.06
- excellent customer service
- assist customers by taking their order
- check and prepare food of the best quality
- cleaning and sanitized before opening and after closing store
- clean and sanitized kitchen surfaces, equipment and dishes
Pizza Delivery Driver
Papa John's Pizza
Santa Maria , CA
2022.06 - 2022.12
- Greeted customers upon arrival, took orders and provided product knowledge.
- prepare food items before entering shift
- help cook prepare and finish pizza, salads or desserts
- Verified accuracy of orders prior to leaving for deliveries utilizing checklist procedure.
- arrive at customers residence with correct safe food to deliver to them
- make sure food is always at the correct temperature before handing it to customer
- ensure the customer is happy with his/her delivery
Education
Santa Maria High School
Santa Maria, CA2012-06
Skills
- Individual Student Assistance
- bilingual
- great communication skills
- problem solving
- leadership
- friendly always helping others
- Relationship Building
- Teacher Support
- Computer Skills
- Cash Handling
- Guest Services
- Food Safety
- Order Taking and Processing
- Product Stocking and Rotating
- Phone Etiquette
Languages
Spanish
Full Professional
Custom
- Thank you for the opportunity and by taking your time on me.
References
References available upon request.
Timeline
Instructional Assistant
Santa Maria Bonita School District
2023.08 - 2024.06
Customer Service Cashier
McDonald's
2023.06 - 2024.01
Pizza Maker
La Vera Pizzeria
2023.01 - 2023.06
Pizza Delivery Driver
Papa John's Pizza
2022.06 - 2022.12
Santa Maria High School
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