Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rocio Avila

Pittsburg,CA

Summary

Of all species in the world, people are the most difficult to deal with and that is where I shine the best. I am very friendly and am able to relate to a lot of people in many ways making it easy for me to communicate and build a bond with almost anyone in a short period of time. I am an information seeker who can take what is given and mold it into the better version of itself. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking and reliable communicationist with strong ability in resolutions. Offering to be an empathetic listener and persuasive speaker. Highly organized, proactive and punctual with team-oriented mentality.

Overview

11
11
years of professional experience

Work History

Small Business Owner

Complete House Cleaning
Bay Point, CA
07.2013 - Current
  • Created budgets and monitored expenses to stay within budget limits.
  • Negotiated contracts with vendors, suppliers, and customers.
  • Analyzed market trends to inform product offerings and pricing decisions.
  • Managed staff recruitment, hiring, training, and development.
  • Cultivated relationships with key stakeholders in the industry.
  • Oversaw daily operations of small business including customer service and financial management.
  • Generally deal with a lot of people on a daily bases reassure the quality of the service.

Education

General Studies

DVC
Pleasant Hill, CA

Skills

  • Bilingual (Spanish)
  • Leadership
  • MS Office
  • Excellent Communication
  • Organization and Time Management
  • Customer Service
  • Written Communication
  • Cultural Awareness
  • Friendly, Positive Attitude
  • Great with resolving stressful situations

Timeline

Small Business Owner

Complete House Cleaning
07.2013 - Current

General Studies

DVC
Rocio Avila