Rocio Camargo
Fort Worth,TX
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
5
5
years of professional experience
Work History
Sales Associate
Coach Outlet
09.2023 - 01.2024
- Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Listened to customer needs and desires to identify and recommend optimal products.
- Recommended complementary purchases to customers, increasing revenue.
Sales Associate
Nordstrom
11.2020 - 08.2023
- Provided positive first impressions to welcome existing, new, and potential customers.
- Recorded accurate and efficient records in customer database.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
- Presented professional image consistent with company's brand values.
Cashier
Home Depot
09.2018 - 08.2020
- Learned duties for various positions and provided backup at key times.
- Handled cash with high accuracy and took care to check bills for fraud.
- Helped customers navigate applications and in-store technology to deliver best-in-class experiences.
- Built relationships with customers to encourage repeat business.
Education
Bachelor of Arts - Fashion Merchandising
University of North Texas
Denton, TX05.2024
Associate of Arts - Business Administration And Management
Tarrant County College District
Arlington, TX05.2022
Skills
- Bilingual: English & Spanish
- Excellent People Skills
- Sales Expertise
- Problem-Solving
- Microsoft Excel, Powerpoint, and Word certified
- Team Building
- Creative Thinking
Languages
English
Spanish
Timeline
Sales Associate
Coach Outlet
09.2023 - 01.2024
Sales Associate
Nordstrom
11.2020 - 08.2023
Cashier
Home Depot
09.2018 - 08.2020
Bachelor of Arts - Fashion Merchandising
University of North Texas
Associate of Arts - Business Administration And Management
Tarrant County College District
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