Summary
Overview
Work History
Education
Skills
Awards
Timeline
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Sophia Hernandez

Albuquerque,NM

Summary

Bilingual and motivated professional with diverse experience in retail, customer service. Proven ability to work in fast-paced environments while demonstrating strong communication, organization, and teamwork skills. Adaptable, creative, and goal-oriented with a passion for delivering exceptional service and cultivating positive work environments.

Overview

4
4
years of professional experience

Work History

Sales Associate

Lucky Brand
01.2025 - Current
  • - Assisted customers with styling and purchases to enhance brand experience
  • - Maintained store visuals and merchandising standards
  • - Managed opening/closing procedures and POS transactions
  • - Built deep product knowledge and provided personalized customer service

Barista

Dutch Bros
03.2025 - 04.2025
  • - Delivered fast-paced, friendly customer service
  • - Prepared a variety of specialty drinks with attention to quality
  • - Handled cash and POS transactions accurately
  • - Maintained a clean and organized workspace
  • - Promoted a positive and energetic team culture

Stylist

Banana Republic
09.2023 - 01.2025
  • - Provided luxury and contemporary retail service to clients
  • - Executed visual merchandising and maintained sales floor appearance
  • - Delivered personalized styling consultations
  • - Supported inventory management and loyalty program engagement

Youth Leader

West Mesa Community Center
06.2023 - 07.2023
  • - Supervised and engaged with children in various activities
  • - Assisted with classroom organization and facility cleaning
  • - Provided front desk support and demonstrated leadership in a team setting

Office Assistant

Kid Auto Sales
06.2021 - 08.2021
  • - Organized documents and customer receipts
  • - Maintained cleanliness of office environment
  • - Provided basic customer service and administrative support

Education

Bachelor's Candidate -

University of New Mexico
Albuquerque, NM
01.2028

High School Diploma -

Albuquerque High School
Albuquerque, NM
05-2023

Skills

  • - Bilingual: English & Spanish
  • - Customer Service & Sales
  • - Organization & Time Management
  • - Strong Communication
  • - Team Collaboration
  • - Adaptability & Creativity
  • - Leadership & Initiative
  • -Problem Solving
  • -Point of Sale (POS) Systems

Awards

- 4-Year Varsity Soccer Letter, - 4-Year Student Senate Letter

Timeline

Barista

Dutch Bros
03.2025 - 04.2025

Sales Associate

Lucky Brand
01.2025 - Current

Stylist

Banana Republic
09.2023 - 01.2025

Youth Leader

West Mesa Community Center
06.2023 - 07.2023

Office Assistant

Kid Auto Sales
06.2021 - 08.2021

Bachelor's Candidate -

University of New Mexico

High School Diploma -

Albuquerque High School