Rocio Casanova-Wurzer

Took care of elderly person, provided support in daily activities and personal hygiene,assisted with medication management, kept medical records. Assisted with dressing, grooming, meal preparation. Addressed individual needs that supported personal preferences.

• Supervised night shift operations to ensure efficient store functioning and excellent customer service.
• Trained and mentored new team members on procedures, safety protocols, and customer engagement techniques.
• Monitored inventory levels and coordinated restocking efforts during overnight shifts to maintain product availability.
• Implemented process improvements that enhanced workflow efficiency and reduced operational delays during peak hours.
• Resolved customer inquiries and complaints promptly, fostering a positive shopping experience during night hours.

• Facilitated communication between staff and non-English speaking families to enhance engagement.
• Coordinated bilingual resources for students, ensuring accessibility to educational materials.
• Supported teachers in implementing culturally relevant practices within the classroom.
• Assisted in organizing community events that promote cultural awareness and inclusion.
• Collaborated with school counselors to address the social-emotional needs of bilingual students, ensuring their academic success alongside emotional wellbeing.
• Liaised with student services team to support engaged, multilingual school climate, positive student behavior and regular attendance with family support.
• Provided translation services during conferences, meetings, and events to ensure seamless communication between all parties involved.
• Served as a cultural bridge for non-English speaking families, helping them navigate the American educational system with ease.

• Participation in diverse Industrial Projects:
• -Superior Industries de Mexico, S de R.L. PVD Expansion (Project Coordinator) Link between client and Company, in charge of all communication, Essential between client and Superintendent interaction, subcontractor coordination, preparation of bid proposals, due diligence, coordination design department, Construction site supervision.
• -Victaulic de Mexico, S de R.L. Phase 1 and Phase 2 (Project Coordinator) Link between client and Company, in charge of all communication, Essential between client and Superintendent interaction, subcontractor coordination, preparation of bid proposals, due diligence, coordination design department, Construction site supervision.
• -Honeywell Moon, Juarez, Chihuahua (Design Engineering Coordination) Attendance of Meetings with the client in the United States, coordination of the engineering in the Project and follow up according to clients specifications to be able to have on a timely manner the progress of the project, and meet deadlines during the Bid Proposal Phase.
• -Honeywell Uinta, Juarez, Chihuahua (Design Engineering Coordination) Attendance of Meetings with the client in various cities in the United States, coordination of the engineering in the Project and follow up according to clients specifications to be able to have on a timely manner the progress of the project, and meet deadlines during the Bid Proposal Phase.
• -Lowes de Chihuahua (Due Diligence) In charge of submitting all documentation necessary for the obtaining of city and state building permits.
• -Bunker Hospital Cima, Chihuahua (Project Control) Realization of weekly progress reports for the company and client, Attendance of meetings with the client, Purchasing of materials, Construction Site Supervision and subcontractor Interaction.
• -Intermex, Chihuahua (Due Diligence) In charge of submitting all documentation necessary for the obtaining of city and state building permits.

• Management of all pertaining drywall installation and paint finishes such as texture, etc in residential and commercial buildings. Costs Department, bid proposals, Design Department, realization of specific designs and various construction details at site. (Structure design for chimneys, etc.), Construction site; supervision, coordination and translation to multinational personnel.

• In charge of purchasing design and interior decoration advise for residences of the locality, client interaction.

• Design development of various type of projects including, residences, buildings and warehouses.

• Drafting of Maintenance and Security Master plans for all branches of the Bank in the State of Chihuahua, essential in the organization and remodeling of bank branches.