Rocio Garcia-Quezada
Vancouver,WA
Summary
Hardworking and organized professional with effective methods of service delivery. Self-motivated and independent in sourcing and implementing solutions. Good conflict mediation and multitasking abilities.
Overview
1
1
year of professional experience
Work History
Call Center Agent
Clear choice payments
Vancouver, WA
09.2024 - 01.2026
- Greeted customers in a professional and courteous manner.
- Assisted customers with inquiries, issues and complaints via telephone.
- Provided accurate information on products and services to customers.
- Maintained a positive attitude while handling challenging customer situations.
- Managed high-volume of inbound and outbound customer calls.
Education
High School Diploma -
Evergreen High School
Vancouver, WA06.2024
Skills
- Bilingual
- Calm under pressure
- Friendly communication
- Strong organizational skills
- Reliability
- Safe food handling
- Positive energy
- Team Development
- Call handling
- Answering questions
- Appointment Setting
- Goal orientation
- Data Entry
- Multitasking
- Problem-solving skills
- Typing speed
- Cleaning and organization
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Call Center Agent
Clear choice payments
09.2024 - 01.2026
High School Diploma -
Evergreen High School