Rocio Hernandez
Santa Cruz,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Food Runner
Burger.
- Maintained speed of service for food orders while minimizing errors and complaints.
- Delivered correct food items to tables according to order documentation.
- Collaborated well with other food runners to deliver orders accurately.
- Cleaned and sanitized food preparation and serving areas.
- Restocked food supplies in the kitchen and organized storage areas.
Server
Rosie McCanne's
03.2022 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- trained new servers
Sales Associate
Marshalls
05.2020 - 01.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Cabrillo College
Aptos, CASkills
- Condiment Refilling
- Cash Handling
- Time Management
- Cleaning and Sanitizing
- Customer Service
- Teamwork and Collaboration
- Anticipating Customer Needs
- POS Systems
Timeline
Server
Rosie McCanne's
03.2022 - Current
Sales Associate
Marshalls
05.2020 - 01.2022
Food Runner
Burger.
Cabrillo College
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