ROCIO HERNANDEZ
Hollywood,FL
Summary
Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Kitchen Manager
Three Palms Cuban Cafe
Hollywood, FL
10.2022 - Current
- Oversaw daily operations of the kitchen including meal preparation, cooking methods, portion sizes and plate presentation.
- Performed weekly inventories of food items stored in refrigerators or freezers.
- Trained new kitchen staff on proper food handling techniques and safety regulations.
- Promoted an atmosphere of teamwork among kitchen staff members by fostering open communication between team members.
- Trained employees on cooking techniques, safety standards and performance strategies.
- Ordered ingredients and supplies to maintain adequate inventory levels for the kitchen.
- Inspected equipment regularly to identify necessary repairs or replacements.
- Supervised food production processes ensuring high quality standards were met throughout each stage of preparation.
- Kept kitchen equipment properly functioning by following manufacturer's operating instructions and educating staff on proper use.
- Oversaw meal preparation and monitored food handling to encourage safety.
- Developed and implemented kitchen policies, procedures and quality standards.
- Monitored sanitation practices to ensure that all employees adhere to health department regulations.
- Motivated kitchen staff by establishing goals to increase productivity and quality.
- Maintained accurate records of food costs, labor costs, waste management and other related expenses.
- Planned kitchen staff schedules to maximize coverage and encourage collaboration.
Medical Assistant
gonzalez medical center
Miami, FL
12.2023 - 02.2024
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Measured vital signs and took medical histories to prepare patients for examination.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Scheduled appointments for patients via phone and in person.
- Collected samples from patients for laboratory testing purposes.
- Registered new patients into practice management software program accurately entering demographic information.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
Ophthalmology Technician
hospital militar carlos j finlay
La Havana , Cu, La Havana
07.1998 - 02.2008
- Maintained accurate records of patient care and treatments performed.
- Monitored patient progress during office visits and reported any changes to the physician.
- Assisted ophthalmologists in performing eye examinations and treatments.
- Assisted with vision screenings for school children.
- Dilated eyes using mydriatic drops and monitored patient responses to treatment.
- Participated in continuing education programs to stay current on new developments in ophthalmology technology.
- Prepared patients and administered basic eye exam tests.
- Observed pupils, visual acuteness and extra-ocular movements to check patient status.
- Transferred knowledge by training ophthalmic assistants, technicians and interns.
Education
Florida International Training Institute
Miami, FLCertification
MEDICAL ASSISTANT
OPHTALMOLOGY TECHNITIAN
BLS
EXPANDED FOOD AND NUTRITION EUCATION PROGRAM
Languages
English
Elementary
SPANISH
Professional
Timeline
Medical Assistant
gonzalez medical center
12.2023 - 02.2024
Kitchen Manager
Three Palms Cuban Cafe
10.2022 - Current
Ophthalmology Technician
hospital militar carlos j finlay
07.1998 - 02.2008
Florida International Training Institute
MEDICAL ASSISTANT
OPHTALMOLOGY TECHNITIAN
BLS
EXPANDED FOOD AND NUTRITION EUCATION PROGRAM
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