Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Rocio Leon

Odessa

Summary

Detail-oriented professional with expertise in data entry and record management. Proven ability to enhance workflow efficiency and deliver exceptional customer service in educational settings.

Overview

26
26
years of professional experience

Work History

Special Education Speech Clerk

Ector County Isd
Odessa
08.2000 - Current
  • Processed and organized student records and documents to ensure accessibility for staff and compliance with regulations.
  • Managed inventory of supplies to ensure availability for school operations and support educational activities.
  • Responded to inquiries from staff, parents, and students promptly.
  • Coordinated administrative tasks for staff to streamline workflow and improve operational effectiveness.
  • Assisted customers with inquiries and complaints in a professional manner.
  • Answered phones in a courteous manner while providing excellent customer service.
  • Communicated with customers and employees to answer questions or explain information.
  • Greeted visitors in a friendly and professional manner while directing them appropriately.
  • Organized and maintained filing systems for confidential documents.
  • Supported office clerical functions using word processing and other software, email and office machines.
  • Scanned documents into digital formats ensuring accuracy of content.
  • Answered customer inquiries via phone and email.
  • Entered data into computer systems accurately and efficiently.
  • Reviewed files, records and other documents to obtain information or respond to requests.
  • Operated photocopiers and scanners, facsimile machines and personal computers.

Education

GED -

Odessa College
Odessa, TX
08-1995

Skills

  • Data entry
  • Record management
  • Office software
  • Customer service
  • Paperwork organization
  • Inventory management
  • worked with pre-k, elementary and middle school students as an instructional aide for 23 years
  • was a library clerk

Languages

Spanish
Professional

Timeline

Special Education Speech Clerk

Ector County Isd
08.2000 - Current

GED -

Odessa College

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Rocio Leon