SHARON GRONER
Fairbanks
Summary
My interest has always been to assist people in whatever capacity deems necessary. My experience in the housing industry and with FNSBSD has been challenging and rewarding. I wish to continue working within an industry that is beneficial for the public regardless of title or position.
Overview
11
11
years of professional experience
Work History
Special Education (SPED) Secretary/Clerk
Fairbanks NorthStar Borough School District
Fairbanks
08.2018 - 05.2025
- Performs a variety of general office tasks associated with special education clerical functions within a school or the special education department, maintaining a high level of confidentiality with all student information
Housing Program Specialist II (HPSII)
Alaska Housing Finance Corporation
06.2015 - 08.2018
- Section 8 Voucher Case Manager
- Managing Housing assistance programs for low-income clients, ensuring compliance with federal, state and local laws and maintaining accurate records.
Leasing Agent
JL Properties, Sophie Plaza Apartments
10.2014 - 06.2015
- Meeting potential renters and guiding them on tours of available units.
- Following up on leads for potential renters.
- Performing background checks, credit checks to qualify renters.
- Prepare leasing documents following property standards and regulations.
- Handling collection of rent payments, security deposits, and application fees.
- Preparing deposits.
Customer Service/Front Desk Reception
Pikes Waterfront Lodge
04.2014 - 10.2014
- Responsibility of processing Hotel reservations and cancellations while providing stellar Customer Service and ensuring guest satisfaction.
- Check in Guests upon arrival.
Customer Service Representative
Pizza Hut
02.2014 - 04.2014
- Provided excellent Customer Service.
- Processed phone and online orders.
Education
Skills
- Microsoft Office
- Record management
- Confidentiality practices
- Compliance monitoring
- Data entry
- Customer interaction
Timeline
Special Education (SPED) Secretary/Clerk
Fairbanks NorthStar Borough School District
08.2018 - 05.2025
Housing Program Specialist II (HPSII)
Alaska Housing Finance Corporation
06.2015 - 08.2018
Leasing Agent
JL Properties, Sophie Plaza Apartments
10.2014 - 06.2015
Customer Service/Front Desk Reception
Pikes Waterfront Lodge
04.2014 - 10.2014
Customer Service Representative
Pizza Hut
02.2014 - 04.2014
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