Highly organized individual with extensive experience in administrative support and customer service. Detail-oriented with strong communication and organizational skills.
Overview
34
34
years of professional experience
Work History
Special Education/Copy Room Secretary
Bemidji Area Schools
Bemidji, MN
09.2015 - Current
Ensured adequate coverage for all student supervision areas through effective staff communication.
Processed leave requests efficiently, maintaining compliance with organizational policies.
Organized and maintained filing systems for confidential documents to facilitate quick information retrieval.
Special Education Paraprofessional
Bemidji Area Schools
Bemidji, MN
10.2009 - 09.2015
Supported teachers in delivering individualized education plans for students with disabilities.
Assisted in classroom management to promote a positive learning environment.
Organized classroom resources and materials for effective learning experiences.
Service Support Specialist
American Republic Insurance Company
Chariton, IA
06.2003 - 09.2005
Supported Claims Supervisor with administrative tasks, maintaining accurate weekly and monthly spreadsheets for reporting.
Coordinated logistics for meetings, ensuring room availability, equipment setup, and catering arrangements.
Claims Examiner
American Republic Insurance Company
Chariton, IA
07.2001 - 06.2003
Reviewed insurance claims for accuracy and compliance with company policies.
Analyzed claim documents to determine eligibility and coverage limits.
Managed workloads efficiently by prioritizing tasks based on urgency or importance.
Real Estate Loan Secretary
First Federal Bank
Bemidji, MN
06.2000 - 07.2001
Processed loan applications and maintained accurate records for client files.
Coordinated communication between borrowers and loan officers effectively.
Managed loan documentation and ensured compliance with banking regulations.
Receptionist
Security Bank USA
Bemidji, MN
09.1999 - 06.2000
Greeted clients and visitors with professionalism and courtesy.
Managed multi-line phone system, directing calls to appropriate departments.
Maintained organized front desk area for optimal workflow and appearance.
Handled client inquiries, providing accurate information and assistance.
Production Coordinator
North Star Orthodontic Studio
Park Rapids, MN
10.1998 - 07.1999
Coordinated production from start to finish of all dental appliances.
Maintained accurate records of daily invoices and end of month statements.
Scanning Coordinator/Assistant Bookkeeper
J & B Foods
Park Rapids, MN
08.1997 - 09.1998
Coordinated scanning operations to ensure efficient workflow across multiple departments.
Updated databases with scanned information to support inventory management efforts.
Recorded daily financial transactions to maintain accurate accounting records.
Administrative Assistant
Hy-Vee, Inc.
West Des Moines, IA
08.1992 - 05.1997
Provided administrative support to the executive team, including scheduling meetings and managing calendars.
Organized and managed confidential documents in accordance with established protocols.
Coordinated equipment purchases for stores, ensuring alignment with directors and setup supervisors.
Education
Associate of Arts - Executive Secretarial/Word Processing
American Institute of Business
Des Moines, IA
08-1992
Skills
Document organization
Data entry
Microsoft Office
Customer service
Communication skills
Organization
Compliance management
Administrative support
Timeline
Special Education/Copy Room Secretary
Bemidji Area Schools
09.2015 - Current
Special Education Paraprofessional
Bemidji Area Schools
10.2009 - 09.2015
Service Support Specialist
American Republic Insurance Company
06.2003 - 09.2005
Claims Examiner
American Republic Insurance Company
07.2001 - 06.2003
Real Estate Loan Secretary
First Federal Bank
06.2000 - 07.2001
Receptionist
Security Bank USA
09.1999 - 06.2000
Production Coordinator
North Star Orthodontic Studio
10.1998 - 07.1999
Scanning Coordinator/Assistant Bookkeeper
J & B Foods
08.1997 - 09.1998
Administrative Assistant
Hy-Vee, Inc.
08.1992 - 05.1997
Associate of Arts - Executive Secretarial/Word Processing
Special Education Teacher, Self-Contained Program at Waubonsie Valley High SchoolSpecial Education Teacher, Self-Contained Program at Waubonsie Valley High School
Special Education Providence Assistant (Pre K-12) at Christian Academy Of LouisvilleSpecial Education Providence Assistant (Pre K-12) at Christian Academy Of Louisville