Jenny Jacoby
Spring,TX
Summary
Energetic and proficient organizer with great attention to detail. Strong interpersonal, verbal, and written communication skills.
Fosters meaningful relationships with colleagues and customers.
Dedicated employee who seeks to learn and grow professionally and personally. Strong work ethic with a positive attitude. Seeking an entry level position with the goal of HR Management.
Overview
25
25
years of professional experience
Work History
Special Education Secretary
KLEIN ISD- MAHAFFEY ELEMENTARY
11.2020 - 05.2024
- Schedule and provide timely notice for Admission, Review, and dismissal (ARD) meetings with parent, adult students, and school personnel
- Obtain appropriate teacher input/ARD forms and assist case manager in preparing for ARD meetings
- Collect and disseminate appropriate ARD paperwork to central office campus personnel, including but not limited to distributing student accommodations and IEPs
- Type, label, file and maintain special education records at the campus
- Handle mail, telephone calls and greet visitors
- Type and/or use school computer for correspondence to parents, central office, and school personnel
- Inventory and order supplies for the special education department
- Use office equipment to prepare multiple copies of reports
- Arrange servicing of office equipment in the special education department.
Sales and Service Coordinator
NATIONAL OFFICE INTERIORS AND LIQUIDATORS
06.2018 - 11.2018
- Planning and managing customer services, logistics, and warehouse
- Optimizing and coordinating full order cycle
- Prepare quotes for customers, enter quotes and verify special options ordered by customer, customer approval of quote(s), resolve customer service issues
- Provide customer with pricing, order status, shipping status, installation schedules, delivery confirmations
- Answer client inquiries, questions, and complaints
- Assist Sales Team
- Work closely with warehouse crew and delivery/install team
- Prepare weekly delivery and install schedules and coordinate with warehouse, schedule in-house or contract installation crews
- Process incoming shipments, miss- shipments, returns, damaged items
- Maintain showroom.
Assistant Manager/ Admin.
MY BRA BOUTIQUE
10.2014 - 06.2016
- Process vendor invoices and maintain up to date system
- Obtain proper approval on each invoice and request for payment
- Research and resolve all payment problems
- Problem solving to ensure accuracy of invoices
- Assist with vendor selection
- Serve as vendor point of contact for the company
- Maintain vendor relations
- Create purchase orders, process purchase orders
- Resolve problems with shipments, missed shipments, short shipments, and pricing discrepancies
- Assist with payroll
- Served as point of contact for customers regarding product inquiries, in-store purchases and on-line orders, returns, complaints, and questions
- Monitor on-line store, process on-line orders, receive and ship orders (Houston Hosts)
- Inventory control
- Data entry (QuickBooks).
Store Manager
THE BRA SPECIALIST
04.2005 - 05.2007
- Oversee store and supervise employees, employee support, employee disciplinary
- Served as point of contact for customers regarding product inquiries, complaints, and questions
- Sales, daily, weekly, monthly sales goals
- Inventory control
- Purchasing, create purchase orders, process purchase orders
- Maintain vendor relations
- Resolve problems with shipments, missed shipments, short shipments, and pricing discrepancies
- Receiving merchandising
- Process vendor invoices and maintain up to date system
- Obtain proper approval on each invoice and request for payment
- Research and resolve all payment problems
- Problem solving to ensure accuracy of invoices
- Assist with payroll
- Assisted employees with insurance benefits, enrollment, and support
- Filed proper documents with Medicare for customer reimbursements
- Served as contact for all Medicare questions and concerns from customers and Medicare
- Research and solve all discrepancies
- Data entry (Retail Pro).
Furniture Sales Project Manager/ Sales Support Specialist
CORPORATE EXPRESS
10.1999 - 05.2002
- Manage furniture sales projects, client service, purchasing, billing
- Process quotes, order entry and placement, order processing, purchase order processing, receiving and delivery processing, order management, and client service
- Proposal generation, resolve customer service issues, prepare reports for sales team, enter furniture quotes and verifies special options ordered by customer, customer approval of quote
- Provide customer with contract information, pricing, order status, shipping status, installation schedules, delivery confirmations, billing inquiries
- Answer client inquiries, questions, and complaints
- Track terms of delivery, shipping, miss-shipments, returns, and other issues arising from furniture purchase orders
- Project related: active in all Client/Sales Representative project meetings, manage project from proposal to install completion and cleanup, ensures receipt of merchandise with warehouse personnel, schedule in-house or contract installation crews, oversee installation and cleanup at customer site.
Education
HR Certification - Human Resources
Lone Star College
Associate Degree -
Lone Star College
05.2023
Major - Health/ Nutrition (48 hrs) -
Sam Houston State University
01.1997
(24 hrs) -
North Harris Community College
01.1995
Skills
- Special Education Knowledge
- Phone Etiquette
- File Management
- Report Preparation
- Strong Organization
- Written Communication
- Multitasking and Time Management
- Fast Learner
- Customer Service
- Critical Thinking
- Clear Communication
- Office Administration
- Microsoft Office
- Confidentiality and Data Protection
- Scheduling and calendar management
- Employee Communications
- Filing and data archiving
- Meeting participation
Accomplishments
Associates Degree
Presidents List 2023
Qualifications Summary
- MS Office – Excel, Word Access, Outlook
- Quick books (Intuit)
- Retail Pro
- Project Management
- Purchasing
- Accounts Payable
- Frontline Education
Volunteer Experience
Spring Baptist Church
Timeline
Special Education Secretary
KLEIN ISD- MAHAFFEY ELEMENTARY
11.2020 - 05.2024
Sales and Service Coordinator
NATIONAL OFFICE INTERIORS AND LIQUIDATORS
06.2018 - 11.2018
Assistant Manager/ Admin.
MY BRA BOUTIQUE
10.2014 - 06.2016
Store Manager
THE BRA SPECIALIST
04.2005 - 05.2007
Furniture Sales Project Manager/ Sales Support Specialist
CORPORATE EXPRESS
10.1999 - 05.2002
HR Certification - Human Resources
Lone Star College
Associate Degree -
Lone Star College
Major - Health/ Nutrition (48 hrs) -
Sam Houston State University
(24 hrs) -
North Harris Community College