Jenny Jacoby
KLEIN ISD- MAHAFFEY ELEMENTARY
Spring,TX
25
years of professional experience
Energetic and proficient organizer with great attention to detail. Strong interpersonal, verbal, and written communication skills.
Fosters meaningful relationships with colleagues and customers.
Dedicated employee who seeks to learn and grow professionally and personally. Strong work ethic with a positive attitude. Seeking an entry level position with the goal of HR Management.
Work History
Special Education Secretary
3 Years 6 Months- Schedule and provide timely notice for Admission, Review, and dismissal (ARD) meetings with parent, adult students, and school personnel
- Obtain appropriate teacher input/ARD forms and assist case manager in preparing for ARD meetings
- Collect and disseminate appropriate ARD paperwork to central office campus personnel, including but not limited to distributing student accommodations and IEPs
- Type, label, file and maintain special education records at the campus
- Handle mail, telephone calls and greet visitors
- Type and/or use school computer for correspondence to parents, central office, and school personnel
- Inventory and order supplies for the special education department
- Use office equipment to prepare multiple copies of reports
- Arrange servicing of office equipment in the special education department.
Sales and Service Coordinator
5 Months- Planning and managing customer services, logistics, and warehouse
- Optimizing and coordinating full order cycle
- Prepare quotes for customers, enter quotes and verify special options ordered by customer, customer approval of quote(s), resolve customer service issues
- Provide customer with pricing, order status, shipping status, installation schedules, delivery confirmations
- Answer client inquiries, questions, and complaints
- Assist Sales Team
- Work closely with warehouse crew and delivery/install team
- Prepare weekly delivery and install schedules and coordinate with warehouse, schedule in-house or contract installation crews
- Process incoming shipments, miss- shipments, returns, damaged items
- Maintain showroom.
Assistant Manager/ Admin.
1 Year 8 Months- Process vendor invoices and maintain up to date system
- Obtain proper approval on each invoice and request for payment
- Research and resolve all payment problems
- Problem solving to ensure accuracy of invoices
- Assist with vendor selection
- Serve as vendor point of contact for the company
- Maintain vendor relations
- Create purchase orders, process purchase orders
- Resolve problems with shipments, missed shipments, short shipments, and pricing discrepancies
- Assist with payroll
- Served as point of contact for customers regarding product inquiries, in-store purchases and on-line orders, returns, complaints, and questions
- Monitor on-line store, process on-line orders, receive and ship orders (Houston Hosts)
- Inventory control
- Data entry (QuickBooks).
Store Manager
2 Years 1 Month- Oversee store and supervise employees, employee support, employee disciplinary
- Served as point of contact for customers regarding product inquiries, complaints, and questions
- Sales, daily, weekly, monthly sales goals
- Inventory control
- Purchasing, create purchase orders, process purchase orders
- Maintain vendor relations
- Resolve problems with shipments, missed shipments, short shipments, and pricing discrepancies
- Receiving merchandising
- Process vendor invoices and maintain up to date system
- Obtain proper approval on each invoice and request for payment
- Research and resolve all payment problems
- Problem solving to ensure accuracy of invoices
- Assist with payroll
- Assisted employees with insurance benefits, enrollment, and support
- Filed proper documents with Medicare for customer reimbursements
- Served as contact for all Medicare questions and concerns from customers and Medicare
- Research and solve all discrepancies
- Data entry (Retail Pro).
Furniture Sales Project Manager/ Sales Support Specialist
2 Years 7 Months- Manage furniture sales projects, client service, purchasing, billing
- Process quotes, order entry and placement, order processing, purchase order processing, receiving and delivery processing, order management, and client service
- Proposal generation, resolve customer service issues, prepare reports for sales team, enter furniture quotes and verifies special options ordered by customer, customer approval of quote
- Provide customer with contract information, pricing, order status, shipping status, installation schedules, delivery confirmations, billing inquiries
- Answer client inquiries, questions, and complaints
- Track terms of delivery, shipping, miss-shipments, returns, and other issues arising from furniture purchase orders
- Project related: active in all Client/Sales Representative project meetings, manage project from proposal to install completion and cleanup, ensures receipt of merchandise with warehouse personnel, schedule in-house or contract installation crews, oversee installation and cleanup at customer site.
Education
HR Certification - Human Resources
Associate Degree
Major - Health/ Nutrition (48 hrs)
(24 hrs)
Skills
Special Education Knowledge
Phone Etiquette
File Management
Report Preparation
Strong Organization
Written Communication
Multitasking and Time Management
Fast Learner
Customer Service
Critical Thinking
Clear Communication
Office Administration
Microsoft Office
Confidentiality and Data Protection
Scheduling and calendar management
Employee Communications
Filing and data archiving
Meeting participation
Accomplishments
Associates Degree
Presidents List 2023
Qualifications Summary
- MS Office – Excel, Word Access, Outlook
- Quick books (Intuit)
- Retail Pro
- Project Management
- Purchasing
- Accounts Payable
- Frontline Education
Volunteer Experience
Spring Baptist Church
Timeline
Special Education Secretary
KLEIN ISD- MAHAFFEY ELEMENTARY
11.2020 - 05.2024Read More
Sales and Service Coordinator
NATIONAL OFFICE INTERIORS AND LIQUIDATORS
06.2018 - 11.2018Read More
Assistant Manager/ Admin.
MY BRA BOUTIQUE
10.2014 - 06.2016Read More
Store Manager
THE BRA SPECIALIST
04.2005 - 05.2007Read More
Furniture Sales Project Manager/ Sales Support Specialist
CORPORATE EXPRESS
10.1999 - 05.2002Read More
Lone Star College
HR Certification from Human Resources
Read More
Lone Star College
Associate Degree
Read More
Sam Houston State University
Major - Health/ Nutrition (48 hrs)
Read More
North Harris Community College
(24 hrs)
Read More