Rocio Lopez
Longview
Summary
My professional is being a retail associate. Being a sales associate has been great. I have work as a cashier working with money and doing monthly payments. I communicate with customers to make sure they have a excellent service by finding and helping them on what they been looking for new products like clothes and they can leave with a smile and they could come back for more help. I have also been a manager with my first job as a sales assistant.
Overview
4
4
years of professional experience
Work History
Retail Sales Associate
Rocio Sales Associate
03.2022 - Current
- Assisted customers in product selection and provided exceptional service to enhance shopping experience.
- Maintained organized product displays and ensured store cleanliness to promote a welcoming environment.
- Processed transactions efficiently using POS systems, ensuring accurate cash handling and register operations.
- Collaborated with team members to meet store goals and maintained effective communication during shifts.
- Engaged with customers on the sales floor, promoting ongoing promotions and new product launches actively.
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Answered questions about store policies and addressed customer concerns.
- Resolved customer inquiries and complaints promptly, fostering positive relationships and repeat business.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Contributed to loss prevention efforts by maintaining vigilant awareness of potential theft risks on the sales floor and reporting suspicious activities as required.
Education
GED - Medical Field: CNA
Longview Kilgore College
Longview, TX05.2019
GED - Cosmetology:Nail Technician
Longview Kilgore College
Longview Tx 12.2020
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Multi-tasking strength
- Problem-solving
- Excellent people skills
- Reliable and punctual
- Exceptional customer service
- Outgoing personality
- Cash handling
- Flexible schedule
- Store opening and closing
- Product sales
Timeline
Retail Sales Associate
Rocio Sales Associate
03.2022 - Current
GED - Medical Field: CNA
Longview Kilgore College
GED - Cosmetology:Nail Technician
Longview Kilgore College