ROCIO MOLINA
Bronx
Summary
Personable and compassionate candidate with strong communication skills and dedication to patient care. Possessing a solid understanding of medical terminology and proficiency with electronic health records, able to effectively support healthcare teams. Focuses on providing quality patient experiences and contributing to efficient clinical operations.
Overview
6
6
years of professional experience
Work History
Medical Assistant
Bosley
05.2024 - Current
- Assist Doctors and Nurses with surgical hair transplant procedures. Specializing in HT and FUE transplants
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Team Member
POP ON VENEERS
05.2022 - 07.2023
- Mold Pontic material into veneers that are pre-made
- Managed quality control and maintained a high level of customer satisfaction
Team Member
TARGET
05.2021 - 03.2022
- Received payments by cash, check, credit cards, vouchers, automatic debits
- Organized racks shelves to maintain visual appeal of store
- Stocked and replenished merchandise according to store merchandising layouts
- Learned how to be a cashier, sales floor team member, beauty consultant, In stocks, and stockroom team member
- Keep work areas clean, neat and organized for optimal productivity and worker safety
- Set up advertising signs on shelves and counters to attract customers and promote sales
Team Member
MADAME TUSSAUDS
11.2018 - 09.2018
- Provide accurate, valid and complete information by using the right methods/tools
- Performed Customer Service tasks
- Ensured positive customer experiences
- Multitasking and moving from one station to another at a fast pace
- Build customer loyalty through fostering stronger relationships
- Engaged customers in friendly, professional dialogue to determine needs
- Collected payments and provided accurate change
Education
Certified Medical Assistant Certification -
BRONX EDUCATIONAL OPPORTUNITY CENTER
New York, NY05.2024
Skills
- Answer phones
- Customer service
- Adaptability
- Time management
- Physical stamina
- Patient care
- Health guidelines adherence
- HIPAA compliance
- Medical terminology knowledge
- Direct patient care
Timeline
Medical Assistant
Bosley
05.2024 - Current
Team Member
POP ON VENEERS
05.2022 - 07.2023
Team Member
TARGET
05.2021 - 03.2022
Team Member
MADAME TUSSAUDS
11.2018 - 09.2018
Certified Medical Assistant Certification -
BRONX EDUCATIONAL OPPORTUNITY CENTER
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