Rocio Ochoa
Tornillo,USA
Summary
15 years of experience in the medical field, looking for entry-level position in your organization that promotes and encourages excellence. I am a dedicated person that will work to the best of my potential to help your company and clients with my skills.
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Lead CMA
SISD Employee Clinic
02.2020 - Current
- Maintained CMA scheduled when time-off was requested to ensure clinic coverage was available.
- Responsible for ordering all medical,pharmaceutical and operational supplies for the clinic , as well for the accounting functions fo the clinic including accounts receivable payments of all invoices.
- Maintained records of stall attendance, training requirements, annual OSHA training all clinic blood borne pathogen prevention.
- Achieved streamlined payroll processing, ensuring accurate and timely employee payments.
- Led team training sessions on regulatory compliance, ensuring adherence to financial laws and standards.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Performed medical records management, including filing, organizing and scanning documents.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Collected and documented patient medical information such as blood pressure and weight.
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
- Prepared lab specimens for diagnostic evaluation.
- Taught patients about medications, procedures, and care plan instructions.
- Mentored junior staff members on best practices in accounting procedures, fostering a collaborative work environment conducive to professional growth.
- Performed blood draws
Certified Medical Assistant
University Medical Center
12.2012 - Current
- Fulfilled all Certified Medical Assistant duties in a fast-paced family medicine clinic.
- Triaged patients, took vital signs, and assisted with every area of patient care.
- Assisted patients with walking and transfer, exam prep and all other needs.
- Maintained HIPPA at all times. Conducted proper EHR documentation for all visits.
- Handled patient scheduling, phone work, took vital signs, administer vaccines, assist provider with minor procedures.
- Was part of the Diabetic Clinic in which patient were taught to manage their sugar levels by teaching them the proper way to administer their medication along with diet and exercise.
Education
The Bryman School of Phoenix AZ
03.2006
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IBC EL Paso TX
04.2012
Skills
- Payroll processing
- Accounts receivable management
- Patient scheduling
- Patient management
- Vital signs monitoring
- Patient-focused care
- Medical office administration
- HIPAA compliance
- Lab equipment operation
- Conflict resolution
- Laboratory maintenance
- Fluent in spanish
- Customer service
- Reliable team player
- CPR
Certification
- CMA - Certified Medical Assistant
- CPR Certified
Timeline
Lead CMA
SISD Employee Clinic
02.2020 - Current
Certified Medical Assistant
University Medical Center
12.2012 - Current
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IBC EL Paso TX
The Bryman School of Phoenix AZ
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