Rocio Palacio
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating. Proficient in using independent decision-making skills and sound judgment to positively impact company success with compassionate care and attention to detail. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Licensed Practical Nurse
Confluence Health
03.2022 - Current
- Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients with multiple comorbidities.
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
- Evaluated healthcare needs, goals for treatment, and available resources of each patient and connected to optimal providers and care.
Licensed Practical Nurse
Regency
07.2022 - 08.2023
- Educated patients and families on health promotion, disease prevention, and self-care management strategies.
- Facilitated efficient communication between patients, families, and healthcare providers to promote continuity of care across settings.
- Monitored vital signs, administered medications, and documented patients progress to maintain accurate records for medical staff review.
- Evaluated patient responses to treatments and modified care plans as needed, resulting in improved health outcomes.
- Monitored patient reactions after administering medications and IV therapies.
- Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
Agency Licensed Practical Nurse
Omni Staffing
08.2016 - 12.2022
- Administered medications and treatments safely and accurately to ensure optimal patient recovery.
- Improved patient outcomes by assessing, planning, implementing, and evaluating individualized care plans.
- Prioritized patients needs and organized workload efficiently for timely care delivery.
- Demonstrated excellent technical skills in wound dressing changes, IV therapy administration, catheter insertion, and other routine nursing procedures.
- Adapted quickly to changing patient needs, adjusting care plans accordingly to ensure optimal outcomes in diverse clinical scenarios.
Quality Director
Quincy Valley Medical Center
05.2021 - 07.2022
- Reduced customer complaints by streamlining communication channels between the quality control department and production teams.
- Established a culture of continuous improvement through regular training sessions for employees on quality management principles.
- Conducted thorough root cause analyses to identify areas for improvement, leading to increased efficiency and reduced defects.
- Determined quality department standards, practices, and procedures.
- Established and tracked quality department goals and objectives.
- Recorded, analyzed, and distributed statistical information.
- Enhanced business efficiency by identifying trends and patterns in complex datasets.
- Improved decision-making processes with accurate data analysis and visualization techniques.
- Collaborated with cross-functional teams to ensure data integrity and accuracy, resulting in better-informed decisions.
- Provided actionable insights through comprehensive reports and dashboards, supporting strategic initiatives.
- Presented findings to executive leadership teams through concise presentations, influencing future strategy development.
- Established a culture of continuous improvement by fostering open communication channels and encouraging feedback on data analysis methodologies.
Director of Nursing
Kadie Glen
07.2020 - 07.2021
- Enhanced staff performance by conducting regular evaluations, providing constructive feedback, and offering tailored professional development opportunities.
- Streamlined nursing operations by optimizing staffing schedules, resource allocation, and workflow processes.
- Implemented interdisciplinary rounding practices to streamline communication among healthcare providers involved in patient care.
- Served as a liaison between nursing leadership, hospital administration, medical staff, allied health professionals, patients, families, and other stakeholders to ensure effective communication and collaboration.
- Monitored and evaluated nursing staff performance, providing feedback and guidance to support standards of care.
- Oversaw and approved recruitment, hiring and orientation of new nursing staff.
- Performed rounds to observe care and interview staff, residents, and families.
- Developed positive employee relations, incentives, and recognition programs to promote teamwork and mutual respect.
- Planned and assigned workload to 10-13 person nursing staff to direct patient care.
Education
Bachelor of Science - Health Administration
Western Governors University
Salt Lake City, UT10.2024
Associate of Science - Health Studies
Carrington College
Spokane11.2021
Vocational Certificate - Vocational Nursing
Four-D College - Colton
Colton, CA08.2011
Skills
- Workflow Coordination
- Direct Patient Care
- Patient Triage
- Medication Administration
- Data analysis
- Process Improvement
- Analytical Problem Solving
- Team Building
- Decision Making
- Organizational Skills
- Clinical Knowledge
- Staff Supervision
Certification
- Licensed Practical Nurse #LP60451864
- Dementia Certificate of Completion
- Development Delay Certificate of Completion
- Mental Health Certificate of Completion
- CPR Certified
- IV/Blood Withdraw
- Previously Certified in ACLS, PALS, TNCC
Additional Information
Volunteer Work: Awaken Church & Koinonia Ministries
Timeline
Licensed Practical Nurse
Regency
07.2022 - 08.2023
Licensed Practical Nurse
Confluence Health
03.2022 - Current
Quality Director
Quincy Valley Medical Center
05.2021 - 07.2022
Director of Nursing
Kadie Glen
07.2020 - 07.2021
Agency Licensed Practical Nurse
Omni Staffing
08.2016 - 12.2022
Bachelor of Science - Health Administration
Western Governors University
Associate of Science - Health Studies
Carrington College
Vocational Certificate - Vocational Nursing
Four-D College - Colton
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