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Rocio Puga Ochooa
ESL teacher
Las Cruces
Summary
Safety-focused individual possessing outstanding driving record. Proactive, reliable and dedicated to cost-effective transportation of goods and materials. Excellent record of punctuality and work ethic. Hardworking employee enthusiastic about learning any field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
22
22
years of professional experience
Work History
Driver
Choices Daycare Center
Glendale
06.2018 - 10.2018
- Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
- Transported passengers safely along prescribed routes according to tight schedules.
- Inspected emergency equipment and verified safe working order for student and driver use.
- Communicated information to parents to promote good communication and transparency.
- Assisted passengers with disabilities and other physical issues in boarding and exiting bus to promote passenger safety.
Supervisor
Joseph Generation Inc.
Glendale
04.2017 - 03.2018
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
- Evaluated employee performance and coached and trained to improve weak areas.
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
Server
Glencroft Senior Living
Glendale
05.2017 - 11.2017
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
- Noted special patron requests and followed up with kitchen to confirm delivery.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
Prep Cook
Levi Restaurants
Phoenix
07.2015 - 03.2017
- Maintained clean, hygienic kitchen workspace by sweeping, mopping and taking out trash.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Washed, peeled and cut fruits and vegetables in advance to save time on food preparation.
- Preserved freshness of food by storing food in designated containers and storage areas within freezer or refrigerator.
- Created identical dishes numerous times daily with consistent care, attention to detail and quality.
- Received shipments and placed items on proper shelves to restock and organize restaurant pantry.
- Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service.
ESL Language Teacher
Colegio Cristobal Colon
Zamora
08.2002 - 07.2015
- Increased ESL students' reading levels by integrating online word games and altering lesson plans for students needing extra guidance.
- Developed activities and integrated technology to diversify instruction.
- Educated students in basics of English grammar and conversational speaking.
- Gave one-on-one attention to each student while maintaining overall focus on entire group.
- Attended workshops to learn about student motivation and engaging learning activities.
- Developed and taught ESL curriculum to improve students' conversational abilities.
- Improved instruction methods by using various assessment tools and strategies.
- Created new lesson plans based on course objectives.
- Documented student attendance and progress against goals.
- Personalized instruction based on needs, interests and capabilities of individual students.
- Assigned lessons and corrected homework.
- Reviewed course materials and student progress to identify strengths and weaknesses for future improvements.
ESL Instructor
Culturlingua
Zamora
08.2004 - 07.2010
- Administered language and academic assessments to evaluate student progress.
- Delivered and developed lesson plans by using broad range of teaching techniques and strategies.
- Tailored lesson plans to accommodate differences in learning styles and speeds.
- Taught classes daily with advanced, beginner and intermediate levels of students.
- Provided supportive, nurturing learning environment to encourage student responsibility.
- Educated students in basics of English grammar and conversational speaking.
- Attended workshops to learn about student motivation and engaging learning activities.
- Increased ESL students' reading levels by integrating online word games and altering lesson plans for students needing extra guidance.
Education
Bachelor of Science - ESL Language Teacher
Universidad De Guadalajara UDG
Guadalajara, Jalisco, Mexico02.2017
Bachelor of Science - Teacher Program Certification For Intermediate
ITESO Universidad Jesuita
Guadalajara, Jalisco, Mexico02.2014
Bachelor of Science - English-as-a-Second-Language Education
Tecnologico De Estudios Superiores Zamora
Zamora, Michoacan, Mexico06.2008
Skills
- Commercial Driving
- Navigational Systems and GPS
- Heavy Lifting
- Route Determination
- Passenger Assistance
- Valid Driver's License
- Time Management
- Safe Driving Techniques
- Confidentiality Understanding
- City and Non-City Driving
- Verbal and Written Communication
- Microsoft Word
Mountain bike
Mountain bike is so awesome. With a mountain bike, I feel free go up and down a trail as much I want watch the sunset or the sunrise, ride along a river but most of it its goos for my heart and soul. The most precious thin is feeling riding a bike, which comes as no surprise. Its nice when you get on top of the mountain it is very pleasant.
Languages
English
Professional Working
Spanish
Native or Bilingual
Timeline
Driver
Choices Daycare Center
06.2018 - 10.2018
Server
Glencroft Senior Living
05.2017 - 11.2017
Supervisor
Joseph Generation Inc.
04.2017 - 03.2018
Prep Cook
Levi Restaurants
07.2015 - 03.2017
ESL Instructor
Culturlingua
08.2004 - 07.2010
ESL Language Teacher
Colegio Cristobal Colon
08.2002 - 07.2015
Bachelor of Science - ESL Language Teacher
Universidad De Guadalajara UDG
Bachelor of Science - Teacher Program Certification For Intermediate
ITESO Universidad Jesuita
Bachelor of Science - English-as-a-Second-Language Education
Tecnologico De Estudios Superiores Zamora
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