Rocio Ruiz
Odessa,TX
Summary
Outgoing and friendly office professional with expertise in delivering exceptional customer service and administrative support. Proficient in calendar management, scheduling, data entry, and database administration.
Overview
8
8
years of professional experience
Work History
STORE MANAGER
Dollar General
Odessa, USA
01.2019 - 01.2021
- Interview, hire, train, and terminate employees according to SOP.
- Maintain cleanliness and organization of store.
- Maintain accurate inventory by administering damages, markdowns, and scanning merchandise.
- Keeping a precise record of invoices and monetary documentation.
- Developed strategies to maximize sales and profitability.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Created weekly work schedules for store personnel.
- Updated and maintained store signage and displays.
- Delegated work to staff, setting priorities and goals.
- Received shipments of new products, unpacked items, verified quantities against invoices, and stocked them on shelves.
RECEIVING CLERK / ORDER FILLER
Family Dollar
Odessa, USA
01.2015 - 01.2018
- Maintained accurate records and schedules of freight.
- Divided cargo received sections of warehouse by door number and intended location.
- Assigned and recorded job numbers for jobs per shift.
- Worked with inventory managers and unloaders to plan deliveries.
- Collaborative warehouse organization and product placements.
- Filled orders according to store number in a timely manner.
- Repackaged bulk items into smaller quantities as required by customer orders.
- Collaborated with team members on product placement and restocking tasks.
- Utilized computer software programs to create reports, labels, forms.
- Performed data entry and recordkeeping tasks to track company correspondence and updates.
- Answered multi-line telephone system and routed calls to appropriate personnel.
- Maintained accurate records of all transactions utilizing computerized database systems such as AS400 or Oracle ERP software programs.
Cashier
Walmart
El Paso, USA
01.2013 - 01.2014
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Delivered high level of customer service to patrons using active listening and engagement skills.
Education
Associate of Applied Science - Office Administration With Medical Emphasis
Odessa College
Odessa, TX05-2025
High School Diploma -
Horizon High School
Horizon City, TX01.2011
Skills
- Strong work ethic and professionalism
- Bilingual
- Leadership experience
- Communication
- Collaboration and teamwork
- Warehouse and fulfillment
- LTL experience
- Store operations oversight
- Store Merchandising
- Supply Ordering
Languages
Spanish
Professional
Timeline
STORE MANAGER
Dollar General
01.2019 - 01.2021
RECEIVING CLERK / ORDER FILLER
Family Dollar
01.2015 - 01.2018
Cashier
Walmart
01.2013 - 01.2014
Associate of Applied Science - Office Administration With Medical Emphasis
Odessa College
High School Diploma -
Horizon High School