Rocio Solis
Phoenix,AZ
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
19
19
years of professional experience
Work History
Referral Coordinator /Medical Assistant
Biltmore Cardiology
07.2019 - Current
- Back Office medical assistant, experience in:
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Maintained a high level of accuracy in referral documentation, ensuring smooth transitions between healthcare providers.
- Performed various administrative tasks by filing, copying and faxing documents.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
Medical Assistant
Advanced Pain management
02.2010 - 07.2019
- Manage all aspects of the medical office
- Maintaining a professional environment for medical assistants, medical providers and pharmaceutical representatives while meeting all patient’s needs
- Experience in:
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Registered patients and completed associated paperwork for accurate records.
- Prepared patient charts by gathering and organizing medical records ahead of appointments.
- Supported administrative tasks such as ordering supplies, inventory management, and filing medical documents for streamlined office workflow.
- EMR System-Practice Fusions, Scribing
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained pre-authorization from insurance companies ahead of medical services.
Customer Service/Medical Assistant
Vidal Medical
05.2005 - 02.2010
- Back Office medical assistant, experience in:
- Obtained client medical history, medication information, symptoms, and allergies.
- Improved clinical workflow with introduction of electronic health records system.
- Maintained inventory of medical supplies, ensuring availability for all procedures and treatments.
- Increased efficiency in office by implementing digital filing system for patient records.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
Education
Medical Assistant Diploma -
Bryman College
Phoenix, AZ05.2005
High School Diploma -
North High School
Phoenix, AZ2000
Skills
- Outstanding customer service skills
- Coordinating meetings
- Bilingual
- CPR Certified
- Pre-authorizations
- Insurance Verification
- Medical Terminology
- Patient Scheduling
- Organizational abilities
- well versed in Multiple EMR systems including Athena and NextGen
- Follow-up Coordination
- Notetaking and documentation
- Basic Life Support for Health Care Providers (BLS)
Timeline
Referral Coordinator /Medical Assistant
Biltmore Cardiology
07.2019 - Current
Medical Assistant
Advanced Pain management
02.2010 - 07.2019
Customer Service/Medical Assistant
Vidal Medical
05.2005 - 02.2010
Medical Assistant Diploma -
Bryman College
High School Diploma -
North High School
Similar Profiles
Cristina S. GarciaCristina S. Garcia
Spa Concierge at The Biltmore SpaSpa Concierge at The Biltmore Spa
Charles CissellCharles Cissell
Horticulturist at The Biltmore CompanyHorticulturist at The Biltmore Company
Austin SquiresAustin Squires
Server Trainer at Waldorf Astoria Arizona BiltmoreServer Trainer at Waldorf Astoria Arizona Biltmore
Roman TreppaRoman Treppa
Owner/Operator at Roman Treppa ProductionsOwner/Operator at Roman Treppa Productions
Richard HiralezRichard Hiralez
Powder Coater at Desert Coating SolutionsPowder Coater at Desert Coating Solutions