Rocio Terrones
Carrollton,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude to meet team goals. Dedicated to providing highest quality service to team members and clients.
Overview
3
3
years of professional experience
Work History
Fulfillment Associate
Sams Club
09.2020 - 10.2023
- Selected and filled orders from stock to fulfill customer requirements.
- Followed procedures at all times for personal and team safety.
- Received and reviewed new orders, located requested merchandise, and promptly initiated processing.
- Communicated with other departments to facilitate fulfillment activities and address issues.
- Assisted manager in training new employees to apply strategies and best practices in fulfillment process.
- Collaborated effectively with coworkers on initiatives focused on achieving measurable improvements in production quality and workflow.
Pharmacy Technician Trainee
Sams Club Pharmacy
04.2021 - 10.2021
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Reviewed and verified customer information and insurance provider information.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Collected co-payments or full payments from customers.
- Communicated with prescribers to verify medication dosages, refill authorizations, and patient information.
- Assisted with filling of over 120 prescriptions daily.
Education
High School Diploma -
Creekview High School
Carrollton, TX05.2020
Skills
- Bilingual
- Organization and Categorization
- Work Prioritization
- Data Accuracy
- Customer Experience
- Interdepartmental Communication
- Audit Inventory
References
Maria Diaz (214)-600-4974
Matthew Jones (214)-205-8876
Gladys maldonado (469)-363-5936
Timeline
Pharmacy Technician Trainee
Sams Club Pharmacy
04.2021 - 10.2021
Fulfillment Associate
Sams Club
09.2020 - 10.2023
High School Diploma -
Creekview High School
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