Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Sofia Santoyo Villa

Caldwell,ID

Summary

Diligent and reliable Hand Packer successful at handling high-volume, physically-challenging work, standing for long periods and moving with ease. Excellent physical stamina, teamwork capabilities and communication skills. Dedicated to surpassing production goals and maximizing customer satisfaction every day.

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

5
5
years of professional experience

Work History

Fulfillment Associate

Amazon
11.2021 - Current
  • Prepared and checked outbound shipments for accuracy.
  • Created and enforced detailed organization processes to increase quality and service standards.
  • Managed timely and effective replacement of damaged or missing products.
  • Reviewed order slips, picked products and staged merchandize to be shipped.
  • Followed orders precisely for correct items, sizes and quantities.
  • Picked and packed order items.
  • Reviewed printed tickets or digital orders to get item numbers and merchandise locations.
  • Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
  • Disposed of damaged or defective items or coordinated returns to vendors for covered items.

Packing Operator

Zoroco Packaging
09.2021 - 11.2021
  • Expedited order processing time by efficiently picking items from shelves and preparing them for packaging.
  • Sorted and weighed products after packaging to assess quality, identify defects and grade resulting items.
  • Assembled products according to changing daily work orders and specific customer needs.
  • Maintained a clean and organized work environment, optimizing productivity and minimizing errors.
  • Kept production lines running smoothly and efficiently at all times.
  • Regulated machine flow, speed and temperature and stopped and reset machine to address malfunctions.
  • Counted and recorded finished and rejected packaged items.

Agriculture Worker

Zamora Farm Labor Inc
05.2019 - 08.2020
  • Ensured farm compliance with local regulations by maintaining accurate records of pesticide applications, nutrient management plans, and other required documentation.
  • Improved crop yields by implementing effective irrigation and fertilization techniques.
  • Developed strong communication and organizational skills through working on group projects.
  • Strengthened communication skills through regular interactions with others.
  • Gained strong leadership skills by managing projects from start to finish.
  • Demonstrated a high level of initiative and creativity while tackling difficult tasks.

Cashier/Cook Shift Leader

Burger King
10.2019 - 12.2019
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Learned duties for various positions and provided backup at key times.
  • Stocked, tagged and displayed merchandise as required.
  • Exercised leadership capabilities by successfully motivating and inspiring others.
  • Paid attention to detail while completing assignments.

Education

High School Diploma -

Caldwell High School
Caldwell, ID
05.2017

Skills

  • Punctual and Reliable
  • Inventory Auditing
  • Packing Efficiency
  • Pricing Strategies
  • Motivated Team Player
  • Work Prioritization
  • Quick Learner
  • Excellent Communication
  • Bilingual
  • Customer service
  • Team Leadership
  • Attention to Detail
  • Friendly and Courteous
  • Sorting and Organizing
  • Stock management
  • Multitasking
  • Schedule Coordination
  • Payment Processing
  • Teamwork and Collaboration

Languages

Spanish
Native or Bilingual

Timeline

Fulfillment Associate

Amazon
11.2021 - Current

Packing Operator

Zoroco Packaging
09.2021 - 11.2021

Cashier/Cook Shift Leader

Burger King
10.2019 - 12.2019

Agriculture Worker

Zamora Farm Labor Inc
05.2019 - 08.2020

High School Diploma -

Caldwell High School

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Sofia Santoyo Villa