Detail-oriented Security Officer with proven skills in CCTV surveillance, incident reporting, and conflict de-escalation. Committed to enhancing safety protocols and fostering a secure environment for all personnel and visitors.
Work History
Security Officer
3 Years 9 Months
Hudson Security | 11.2022 - Current
Conducted regular patrols to deter and detect unauthorized activities.
Implemented access control measures, verifying credentials of personnel and visitors.
Monitored premises to ensure safety and security compliance.
Responded promptly to alarms and incidents, coordinating with local law enforcement.
Maintained detailed logs of daily activities, incidents, and observations for reporting purposes.
Trained new security staff on protocols, procedures, and emergency response strategies.
Evaluated existing security systems, recommending improvements to mitigate risks effectively.
Greeted guests professionally and courteously to cultivate a welcoming atmosphere while making safety the top priorityiority.
Acted quickly during emergency situations to reduce opportunity for damage and injury.
Patrolled and monitored premises in a company vehicle, on a bicycle, and by foot.
Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
Checked identification of persons entering and exiting the facility to eliminate unauthorized visitors.
Reported suspicious activities and persons to law enforcement.
Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
Improved overall security by conducting regular patrols and monitoring surveillance systems.
Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
Screened individuals and prevented passage of prohibited articles into restricted areas.
Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of the building.
Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
Enhanced security measures by staying up-to-date on industry best practices, attending training sessions, and obtaining relevant certifications.
Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
Completed full building and grounds patrols to spot and investigate concerns.
Responded quickly to incidents and assessed active situations for security concerns.
Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
Secured premises and personnel by patrolling property and monitoring surveillance equipment.
Monitored CCTV cameras and alarm systems for security breaches.
Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.
Acted as a deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in a safe environment.
Enforced security policies and removed violators and unauthorized individuals from premises to maintain a safe environment.
Wrote detailed reports of all security breaches and investigations.
Investigated suspicious activities and persons to maintain the security of premises.
Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
Updated shift logs and produced daily reports to document security activities and specific incidents.
Examined doors, windows and gates to verify security.
Head Usher
1 Year
Fox Theater | 10.2021 - 10.2022
Supervised usher team, ensuring smooth guest entry and compliance with safety protocols.
Coordinated seating arrangements, optimizing audience flow and enhancing visitor experience.
Trained new ushers on procedures, fostering a collaborative and efficient working environment.
Resolved guest inquiries promptly, maintaining high standards of customer service and satisfaction.
Monitored venue conditions during events, proactively addressing any issues to ensure safety compliance.
Ensured smooth transitions between performances by efficiently clearing venues after each event and preparing them for the next show.
Maintained professional demeanor to represent venue and create positive impression.
Handled crowd control to maintain order and prevent overcrowding.
Directed ticket holders to seats and facility locations.
Education
No Degree - Accounting And Finance
Inver Hills Community College | Inver Hills, MN.
Skills
Security guard license
General security
CCTV surveillance
CCTV monitoring
Video monitoring
Attention to detail
Security screenings
Incident reporting
Report writing
Threat assessment
Security protocols
Conflict de-escalation
De-escalation techniques
Visitor tracking
Detail-oriented
Verbal and written communication
Certification
Licensed St. Louis City and County - 10/22 to Present