Rockaland Miller
Tyler,TX
Summary
Hardworking Water Treatment Specialist with thirty-five years of experience conducting water quality analysis, testing and verification. Reliable experience in proper design and application for sizing and empty bed contact time to meet quality expectations. Wide range of application experience. Dependable and friendly with capability of assisting in water reconnaissance and site preparation. In-depth understanding of critical operations. High attention to detail with interest in protecting human health and environment.
Knowledgeable marketing practices using lead generation sales analysis with background in managing regional sales teams and driving market expansion. Expertise in developing strategic sales plans and fostering client relationships, leading to significant territory growth. Demonstrated ability to mentor sales teams and enhance their performance through effective leadership and communication.
Sales professional prepared for role with robust background in driving regional sales growth and fostering client relationships. Proven track record of implementing strategic sales plans and achieving targets. Known for strong team collaboration, reliability, and adaptability to changing market conditions. Skilled in leadership, communication, and strategic planning.
Overview
38
38
years of professional experience
1
1
Certification
Work History
Regional Sales Manager
Canature WaterGroup
06.2021 - 07.2025
- Expanded market share within the region by identifying growth opportunities and collaborating with cross-functional teams.
- Achieved regional sales objectives by coordinating sales team, developing successful strategies, and servicing accounts to strengthen business relationships.
- Increased regional sales by implementing strategic marketing plans and nurturing key client relationships.
- Developed a successful sales team through rigorous coaching, performance management, and ongoing training.
- Organized regular sales meetings, providing comprehensive updates on market trends, competitor analysis, and new product developments.
- Generated detailed sales reports and forecasts to analyze performance and track progress.
- Contacted key accounts regularly and achieved high satisfaction scores by routinely re-assessing needs and resolving conflicts.
Water Treatment Technical Sales
Aqua Solutions
02.1987 - 04.2021
- With my thirty-five years as a water treatment specialist I have developed expertise in the following disciplines: Reverse Osmosis, Softening, Deionization, Ozone, Ultra Violet, Chlorine Disinfection, Ultra Filtration, Sediment and SDI applications.
- Designed process applications for the following industries: Food and beverage production, dialysis, metal finishing, agriculture production and irrigation, poultry and livestock, textile and clothing manufacturing, dental and oral surgery applications, car wash process water, boiler feed make up water.
- Performed water quality analysis testing and verification to ensure water was safe to drink.
- Conducted laboratory and field tests to monitor water and investigate sources of pollution.
- Assisted in design and setup of water treatment activities.
- Developed and implemented programs for monitoring environmental pollution and water hazards.
- Operated and maintained water treatment equipment.
- Collected samples to assess water quality and tested for pH, hardness and sediment levels.
- Followed EPA and OSHA regulations to maintain safety of water and personnel.
- Maintained control of equipment, supplies and vehicles used in water services.
- Handled customers' emergency needs to resolve water problems and resulting damages.
- Compiled and maintained data and records for permit reporting according to regulatory requirements and documented plant procedural and safety standards.
- Managed water recovery and control services by detecting leaks, tracing problems and testing flow.
- Prepared field reports and performed process control analysis and verified compliance with local, state and federal operating regulations.
- Removed old, broken and unsafe water piping and fixtures with expert demolition skills.
- Handled chlorine offloading, cleaned wastewater collection, treatment and reclamation-related equipment and facilities and performed periodic building maintenance.
- Analyzed sewage composition and clean water quality and periodically inspected chemical bulk storage tank levels, leakage warning systems and spill containment devices.
- Trained and mentored 7 new staff members in cleaning, maintaining and using equipment and on environmental and public safety value of disciplined wastewater treatment.
- Verified quality of completed work and inquired about further customers needs to end jobs on professional note.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
Education
BioMedical/ EnvironmentalScience - Dialysis Technology
Kinetic Concepts
06.2011
Advanced Water Conditioning - Analytical Water Condition
Texas A&M University
College Station, TX01.2009
Water Analysis - Environmental Science
Texas A&M University
College Station, TX05.2007
Business Management And Sales - Water Treatment Equipment Sales
Kinetic Concepts Inc
11.1997
Water And Environmental Sciences - Water Quality Sciences
Texas Commission On Environmental Quality
06.1993
Skills
- EPA Regulations Understanding
- Potable Water Expertise
- Water Purification Systems
- Valve Rebuilding
- Adjusting Chemical Levels
- Water Purification
- Equipment Setup
- Health Hazard Identification
- Water Treatment Equipment Maintenance
- Report Preparation
- Water Storage
- Report Writing
- Data Management
- Basic Math
- Working Collaboratively
- Team Building
- Friendly, Positive Attitude
- Critical Thinking
- Maintenance & Repair
- Organizational Skills
- First Aid/CPR
- Customer Service
- Team Management
- Training & Development
- Reliable and Trustworthy
- MS Office
- Computer Skills
- Work Ethic
- PPE Use
- Microsoft Office
- People Skills
- Relationship Building
- Conflict Resolution
- Sales presentations
- Coaching and mentoring
- Client engagement
- Social media marketing
- Brand awareness
- Sales training
Accomplishments
- Improved operations efficiency 54% with implementation of various process improvements.
- Increased sales 30% by developing new marketing initiatives.
- Spearheaded development of regional sales program.
- Recruited and developed eight new sales professionals.
- Documented and resolved marketing error's which led to more productivity.
Certification
- CSP - Certified Sales Professional
- CPSP - Certified Professional Sales Person
- Certified Water Treatment Specialist State of Texas
- Environmental Science
- Sales, installation and service
- Sales and marketing
Timeline
Regional Sales Manager
Canature WaterGroup
06.2021 - 07.2025
Water Treatment Technical Sales
Aqua Solutions
02.1987 - 04.2021
Advanced Water Conditioning - Analytical Water Condition
Texas A&M University
Business Management And Sales - Water Treatment Equipment Sales
Kinetic Concepts Inc
Water And Environmental Sciences - Water Quality Sciences
Texas Commission On Environmental Quality
BioMedical/ EnvironmentalScience - Dialysis Technology
Kinetic Concepts
Water Analysis - Environmental Science
Texas A&M University
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