Rockey Carter
Lakeside,TX
Summary
Professional site management specialist prepared for this role. Proven ability to streamline operations and enhance productivity, ensuring smooth and efficient project execution. Strong focus on team collaboration and achieving high-impact results. Skilled in resource allocation, troubleshooting, and maintaining company standards. Adaptable and reliable with effective communication and organizational skills.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Concur System Site Administrator
Waters Corporation
03.2020 - Current
- Online Administrator for Concur system
- Work incidents sent by all departments
- Responsible to program Travel and Expense side of Concur
- Work directly with Concur for audit purposes
- Work website modifications, updates, and identification of problems
- Responsible for training of employees on tool
Online Engineer
World Travel Inc.
06.2016 - 03.2020
- Online Engineer for multiple accounts
- Working on Concur, GetThere, and Deem
- Work incidents sent by all departments
- Assigned to multiple Account Managers Directly
- Work directly with client contacts regarding their product
- Work website modifications, updates, and identification of problems
- Work with Implementations on new accounts
- Responsible for Site Reviews with clients
Assistant Site Administrator
Ovation Travel
05.2015 - 06.2016
- Asst
- Site Administrator handling all U.S based accounts
- Working on Concur, GetThere, and Deem
- Utilize Service Management software for incident assignment and tracking
- Work incidents sent by operations and/or end users
- Website coaching
- Work website modifications, updates, and identification of problems
- Contact with Senior site admins on implementations and higher level issues
- Contact between solutions team for products and team
- Uploading assigned scheduled and unscheduled data feeds
Education
Certificate of Ministry - with Honors
Liberty University
Bachelors - With Honors
King’s University
Skills
- Concur Travel Certified
- SABRE
- Galileo/Apollo
- HRM training
- Beta testing
- System Site Administration
- Online tools
- Microsoft Office Package
- Time management
- Account implementation
- Get There Experience
Certification
- Concur Travel Certification
- Concur Advanced Configuration training
Timeline
Concur System Site Administrator
Waters Corporation
03.2020 - Current
Online Engineer
World Travel Inc.
06.2016 - 03.2020
Assistant Site Administrator
Ovation Travel
05.2015 - 06.2016
- Concur Travel Certification
- Concur Advanced Configuration training
Certificate of Ministry - with Honors
Liberty University
Bachelors - With Honors
King’s University
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