Rockie Candelaria
Fresno,California
Summary
Dynamic and results-driven professional with a strong background in customer service at VF Corp. Proven ability to enhance customer satisfaction through effective problem-solving and engagement strategies. Detail-oriented with exceptional time management skills, complemented by hands-on experience in vehicle detailing and mentoring team members to uphold quality standards.
Overview
4
4
years of professional experience
Work History
Vans Sale Associate
VF Corp
10.2025 - 01.2026
- Participated in training sessions to improve product knowledge and service delivery skills.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
Car Detailer
Ideal Cars
01.2022 - 01.2025
- Conducted thorough exterior and interior cleaning, ensuring vehicles met quality standards.
- Applied specialized products for paint protection and detailing enhancement.
- Collaborated with team members to streamline workflow and improve efficiency in detailing processes.
- Mentored new detailers on best practices and company protocols for vehicle care.
Education
High School Diploma -
Pacheco Highschool
Los BanosSkills
- Customer service
- Time management
- Attention to detail
- Computer skills
Timeline
Vans Sale Associate
VF Corp
10.2025 - 01.2026
Car Detailer
Ideal Cars
01.2022 - 01.2025
High School Diploma -
Pacheco Highschool