Rockwell Canna
Buffalo
Summary
Energetic and clear communicator allowing me to be skillful in resolving conflicts and improving customer satisfaction. Really enjoy meeting new people including both internal staff as well as new clients or customers. I find a positive attitude to be very important to have in the work place.
Overview
9
9
years of professional experience
Work History
Platform Specialist
Ingram Micro
05.2022 - Current
- Primary point of contact for multiple vendors that I oversee.
- Have a great working relationship with both internal and external employees.
- Completed any task that has been given to me in a timely and effective manner.
- Worked efficiently to solve any issues that have come up.
Consumer Relations Specialist
Maxim Healthcare
01.2020 - 04.2022
- Worked with others while also having a lot of individual tasks to complete.
- Served clients and caregivers with knowledgeable, friendly support at every stage of hiring and maintaining a good relationship.
- Built relationships with customers and community to promote long term business growth.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
Food Service Worker
Loose Cannon Food Truck
05.2018 - 11.2019
- Greeted customers at counter to fulfill requests and answer questions.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Car Wash Employee
Delta Sonic
06.2016 - 03.2018
- Rinsed objects and placed on drying racks or used cloth, squeegees or air compressors to dry surfaces.
- Inspected and maintained equipment throughout self-service and vehicle wash areas, comprising power washers and central vacuums' individual units.
- Performed exterior waxing, carpet shampooing and leather treatment.
- Cleaned upholstery, rugs and other surfaces by using cleaning agents, applicators and cleaning devices.
- Interacted face-to-face with customers to understand vehicle detailing needs and deliver quality satisfaction.
Education
Associate of Arts - Communication and Rhetoric
Erie Community College
Buffalo, NY06.2016
Skills
- Communication
- Work well under pressure
- Completing tasks on time
- Presenting
- Personable
- Computer programs
- Public speaking
Timeline
Platform Specialist
Ingram Micro
05.2022 - Current
Consumer Relations Specialist
Maxim Healthcare
01.2020 - 04.2022
Food Service Worker
Loose Cannon Food Truck
05.2018 - 11.2019
Car Wash Employee
Delta Sonic
06.2016 - 03.2018
Associate of Arts - Communication and Rhetoric
Erie Community College