Rocky Carden

• Collaborated with internal departments to better understand needs and determine purchasing requirements.
• Participated in trade shows and conferences to stay informed of the latest industry developments and maintain a strong professional network.
• Developed and improved account relationships.
• Studied and monitored market trends to identify potential suppliers.
• Supply our retail stores with equipment

• Joe Bass Team Trail is the largest tournament trail in the state of Missouri, I am currently the Director for the Following Division's (Antique) On Table rock, Truman, Pomme De Tarre, Stockton and Table Rock lakes.
• Coordinate with Missouri Water patrol getting regatta's for our tournaments
• Enter over 400 anglers in our system and coordinate Tournament start times and dates
• MC and set up all Tournament equipment

Bought and sold class 8 trucks and trailers

• Analyzed regional market data to inform pricing strategies that attracted more buyers while maintaining profitability.
• Streamlined sales processes for faster transactions and improved customer experience.
• Promoted dealership events that showcased available used truck inventory, attracting greater foot traffic from potential buyers.
• Conducted thorough inspections of incoming vehicles to ensure quality standards were met before offering them for sale.
• Developed comprehensive training programs for sales staff, resulting in increased team productivity.
• Negotiated with vendors to secure the best deals on used trucks, saving company resources.
• Implemented targeted marketing strategies to increase visibility and attract potential buyers.
• Enhanced dealership reputation through excellent communication and relationship-building with customers.
• Increased customer satisfaction by effectively managing used truck inventory and ensuring proper vehicle maintenance.
• Monitored industry trends to stay competitive in the market and adjust inventory accordingly.
• Evaluated trade-in values accurately, maximizing profitability while maintaining fairness for customers.
• Improved profit margins by selecting high-demand models and negotiating favorable purchasing terms with suppliers.
• Managed financial aspects of used truck sales, including pricing strategies and financing options.
• Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
• Set aggressive targets for employees to drive company success and strengthen motivation.
• Set up a lease schedule to bring the fleet age of prime down to 3 years old or younger to improve down time for drivers and increase on time percentage for customers on the trucking side
• Collaborated with service department for timely repairs, reducing downtime of trucks in inventory.
• Participated in trade shows and conferences to stay informed of the latest industry developments and maintain strong professional relationships with customers
• coordinated all transportation for wholesale trucks sold making sure they were picked up and delivered on time (over 1500 trucks a year)
• Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
• Successfully managed a diverse team of employees, fostering an inclusive work environment that promoted collaboration and growth.
• Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
• Established a strong rapport with customers by providing personalized attention during the sales process, leading to repeat business and referrals.
• Oversaw daily operations of the dealership''s used truck department, ensuring smooth workflow and optimal performance levels at all times.
• Won Non OEM dealer award for the used truck association in 2019
• Opened 3 outside retail store locations in Salt Lake City UT, Pittston, PA and Chicago IL
• Maintained professional demeanor by staying calm when addressing unhappy or angry customers.