Rocky Licari
Lufkin,TX
Summary
Dynamic professional with a proven track record in body piercing at Blue Lotus Tattoo, showcasing expertise in sterilization techniques and exceptional customer service. Leveraged creative marketing strategies to enhance brand visibility and fostered strong relationships with clients and local law enforcement, significantly improving store safety. Adept in teamwork and collaboration, consistently delivering high-quality client consultations and aftercare instructions.
Overview
10
10
years of professional experience
Work History
Body Piercer
Asylum Tattoo
08.2024 - Current
Body Piercer
Blue Lotus Tattoo
08.2022 - 08.2024
- Participated in industry conferences and workshops, staying current on best practices and trends within the body piercing community.
- Developed and implemented activities to improve clients' quality of life.
- Handled incoming mail, bills and invoices and completed appropriate actions.
- Participated in team meetings and staff training sessions.
- Assisted in the selection and ordering of high-quality jewelry inventory, ensuring access to an extensive range of options for clients.
- Implemented creative marketing strategies to increase brand awareness on social media platforms, attracting new customers.
- Monitored inventory levels of supplies such as needles, gloves, disinfectants, ensuring that we never ran out during peak hours or busy seasons.
- Delivered exceptional customer experiences by carefully listening to client needs, upholding strict safety protocols, and demonstrating expert technique.
Asset Protection Associate
Walmart
12.2014 - 07.2022
- Contacted local authorities and apprehended shoplifters.
- Controlled reduction of loss inventory by protecting company assets.
- Conducted internal investigations, interviewing staff members suspected of theft or misconduct to determine appropriate actions.
- Improved store safety for employees and customers through regular risk assessments and hazard identification.
- Developed strong relationships with local law enforcement agencies, enhancing collaboration efforts in combating retail crime trends within the community.
- Ensured compliance with company policies by auditing operational procedures and providing constructive feedback to improve overall performance.
- Enhanced team effectiveness through comprehensive training sessions on loss prevention techniques and protocols.
- Monitored and analyzed customer behavior to identify and respond to potential theft and fraud incidents.
- Prevented unauthorized access to sensitive areas by managing key control systems and maintaining strict adherence to security protocols.
- Utilized security systems and CCTV to monitor store activities and detect possible security incidents.
- Collaborated with store management to develop targeted action plans addressing high-risk areas and items.
- Kept patrons and employees safe and from criminal activity.
- Wrote reports outlining activities and results.
- Wrote reports for internal and external crime, burglary, or theft.
- Implemented loss prevention strategies and programs to minimize shrinkage.
- Learned and adapted quickly to new technology and software applications.
- Developed and maintained courteous and effective working relationships.
Education
Associates - Psychology
University of Phoenix
Tempe, AZ12.2012
Skills
- Client consultation
- Sterilization techniques
- Stress tolerance
- Infection prevention
- Bloodborne pathogens
- Anatomy
- Creative design
- Aftercare instructions
- Marketing and promotion
- Precision and accuracy
- Appointment scheduling
- Portfolio development
- Strong work ethic
- Teamwork and collaboration
- Customer service
- Time management
- Problem-solving
- Multitasking Abilities
- Creative thinking
Timeline
Body Piercer
Asylum Tattoo
08.2024 - Current
Body Piercer
Blue Lotus Tattoo
08.2022 - 08.2024
Asset Protection Associate
Walmart
12.2014 - 07.2022
Associates - Psychology
University of Phoenix
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