Rocky Mounts
Bradenton,FL
Summary
Enthusiastic and self-motivated professional with a strong track record of reliability and responsibility. Proven ability to adapt to challenging situations while maintaining high standards of teamwork and initiative. Demonstrates resilience under pressure and consistently meets strict deadlines, delivering excellent customer service.
Overview
27
27
years of professional experience
Work History
Retail Manager
Solara Garden Center
07.2022 - Current
- Established daily operating procedures to ensure cleanliness, organization, and product availability in store.
- Monitored inventory levels and assessed cash handling procedures through operations reports.
- Delegated tasks during peak hours to maintain operational efficiency and employee focus.
- Surpassed sales targets and achieved business objectives by motivating staff and promoting key products.
- Responded to inquiries regarding store policies while addressing customer concerns effectively.
- Demonstrated strong interpersonal skills in interactions with both employees and customers.
- Managed employee performance, resolved issues, and enhanced efficiency to meet productivity standards.
Landscape Designer/Sales
Brewer's Nursery
01.2021 - 07.2022
- Scheduled client consultations for landscape design to enhance project planning.
- Coordinated vendors and managed delivery of materials, labor, and budgets.
- Educated clients, crew members, and coworkers on project specifications and requirements.
- Maintained high levels of client satisfaction through effective communication.
Owner Operator
The Lucky Puppy
10.2013 - 05.2020
- Responsible for the daily operations of a dog grooming and daycare facility.
- Instill and educate clients/staff on proper care and handling of animals.
- Adhere to a monthly/annual budget for the business and employees.
- Assure the highest level of customer satisfaction.
Engineering
CSX Transportation Inc.
09.2007 - 12.2012
- Follow FRA safety guidelines and procedures with heightened awareness.
- Performed various tasks, such as welding, machine operator, and railroad track installation.
- Annual welding/safety/track inspector training at the Redi Center in Atlanta.
Maintenance Technician
Longboat Key Maintenance
04.1998 - 05.2007
- Responsible for Osha Training of staff on proper machinery operations.
- Managed daily operations for commercial and residential landscape crews.
- Schedule vendor deliveries of materials needed and staffing for the job.
Education
Nationally Certified Groomer - undefined
Orlando, FLWelding
Manatee County Technical Institute
Bradenton, FLLandscaping/ Management
Landscape Best Management Practices
Palmetto, FLGrooming
Tampa Bay Pet Grooming Academy
Tampa, FLLandscape Management - Landscape Best Management Practices
University of Florida
Gainesville, FLSkills
- Customer service
- Communication skills
- Time management
- Leadership
Timeline
Retail Manager
Solara Garden Center
07.2022 - Current
Landscape Designer/Sales
Brewer's Nursery
01.2021 - 07.2022
Owner Operator
The Lucky Puppy
10.2013 - 05.2020
Engineering
CSX Transportation Inc.
09.2007 - 12.2012
Maintenance Technician
Longboat Key Maintenance
04.1998 - 05.2007
Nationally Certified Groomer - undefined
Welding
Manatee County Technical Institute
Landscaping/ Management
Landscape Best Management Practices
Grooming
Tampa Bay Pet Grooming Academy
Landscape Management - Landscape Best Management Practices
University of Florida
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