ROD MILES

Accomplished Product and Technology Executive with over 15 years of experience leading multi-billion-dollar product portfolios and driving digital transformation at global enterprises. I specialize in orchestrating growth across FinTech, EdTech, and Retail, consistently delivering multi-million-dollar revenue, and operational savings. My achievements include securing $2M in platform funding, increasing win rates by 53%, and generating $3-5M in new product revenue. I am a proven leader in P&L management, M&A integration, and cloud transformation, leveraging AI and Generative AI to drive product innovation and significant financial impact.

• CPM - Certified Product Manager
• CSPO - Certified Scrum Product Owner
• Advanced Product Strategy & Leadership
• Project Management Professional
• Scrum Certification
• Generative AI for Executives - AWS

$5M+, $3-5M, 53%, 15%, 10%, 15%, 25%

• DeVry University, Remote, Remote, Head of Product – Technology, 01/01/24, Present, Owned and drove the end-to-end product strategy and execution for the direct-to-consumer product portfolio, championing a customer-first mindset across all stages of product development., Built and mentored a diverse, inclusive, high-performing team of product managers, securing $2M in SaaS platform funding and driving successful commercialization of new products including AI/Generative AI solutions., Used quantitative and qualitative insights to deeply understand user behavior and opportunities, leading the launch and support of complex SaaS products (including cyber and Gen-AI) in close partnership with Engineering, Design, Marketing, and Data Science., Operated with a strong sense of accountability to KPIs such as conversion, LTV, and CAC, ensuring the product portfolio was profitable and supported overall business strategy.
• R. Miles & Associates, Atlanta, Atlanta, GA, Strategic Growth & Product Advisor, 01/01/22, Present, Guided C-suite executives and Boards of Directors on product strategy and road mapping to articulate enterprise-level visions and secure buy-in for strategic technology solutions., Delivered significant revenue growth and operational efficiency by aligning product strategy with business objectives across diverse organizational scales., Successfully built and managed global, cross-functional product teams to deliver complex full-stack technology solutions, increasing win rates for new product initiatives by 53% and managing a $6M P&L., Provided thought leadership as a pioneering FinTech product leader, engaging high-profile clients and partners to elevate the firm's reputation and drive strategic growth initiatives.
• Fiserv, Atlanta, Atlanta, GA, Senior Director – Product Operations (Payments), 01/01/19, 12/31/22, Spearheaded payments division transformation post-$22B Fiserv/First Data merger, resulting in a 15% operational efficiency gain and $5M in annual savings., Strategically orchestrated Cloud transformation across 50+ products and 25 clients, realizing an additional $5M in annual run-rate savings., Balanced investment of money, time, and people in short-term tactical product improvements with long-term strategic product investments to maximize ROI, influencing senior stakeholders including the C-suite., Director – Product Platform Architecture, 01/01/18, 12/31/18, Spearheaded SaaS implementation and a 'single source of truth' platform, enhancing data-driven decisions and customer experience across Technology and Sales., Accelerated Sales & Marketing growth by leading Marketing Technology integration with Salesforce, boosting sales opportunities by 15% through improved lead scoring and segmentation.
• New York Life Insurance, Alpharetta, Alpharetta, GA, CVP – Technology, Transformation and Operations, 01/01/17, 12/31/18, Spearheaded a 12-month transformation of technology operations into a centralized Corporate Technology organization., Directed strategic financial and operational oversight for all technology initiatives, conducting rigorous cost/benefit analyses for diverse infrastructure and applications.
• HP, Palo Alto, Palo Alto, CA, Program Director, Transformation and Divestiture, 01/01/15, 12/31/17, Spearheaded a $30B IT transformation and orchestrated the strategic dissolution of HPHPE., Drove significant financial impact and accelerated closing by leading the development and implementation of post-dissolution commercial agreements, managing a cross-functional team, overseeing 15,000+ TSAs and 3,000 personnel.

• Driving Enterprise-Wide Transformation & Growth, Consistently spearheaded complex digital and organizational transformations, including multi-billion-dollar mergers/divestitures and the creation of centralized corporate technology functions. Advised Board Committees on product investment and market expansion, guiding multi-hundred-million-dollar business units.
• Optimizing Operations & Delivering Significant Financial Impact, Achieved substantial cost savings ($5M+ annual run-rate savings) and 15% efficiency gains by leading operational excellence initiatives and leveraging cloud transformation and strategic vendor negotiations. Managed a $6M direct P&L and influenced a multi-billion-dollar enterprise P&L.
• Strategic Product Innovation & AI/Data Integration, Championed and executed customer-centric product strategies, leveraging AI and advanced data analytics to drive innovation and secure significant platform funding ($2M). Led global market entry strategies for new product lines, resulting in new revenue streams from international regions.
• Building & Leading High-Performance Global Teams, Developed and mentored high-performing, cross-functional global teams, fostering collaborative cultures and rebuilding C-suite relationships to successfully deliver complex technology solutions and drive strategic change. Scaled operations from mid-size to enterprise-level, building the infrastructure and processes to support rapid business growth.