Rod Starr

• Worked with underwriters to fix application problems and resolve issues.
• Collaborated with underwriters, processors, and other team members to resolve issues, ensuring smooth transactions for all parties involved.
• Analyzed applicant financial data to determine eligibility for various loan products, tailoring recommendations based on individual needs.
• Maintained up-to-date knowledge of industry regulations, changes, and trends to provide accurate advice to clients.
• Contributed towards achieving branch sales targets through consistent performance in meeting personal goals as well as supporting team members when needed.
• Provided exceptional customer service throughout the entire loan process from initial consultation to closing day.
• Streamlined the loan origination process with thorough pre-qualification assessments, resulting in faster decisionmaking.

• Managed a pipeline of mortgage applications, prioritizing tasks to ensure timely closings and meet clients'' needs.
• Structured loans creatively to address unique borrower situations and maximize approval chances without compromising compliance standards.
• Updated borrowers through each step of loan application, approval and closing processes while remaining attentive to customer needs.
• Assisted clients in understanding complex mortgage terms, facilitating informed decisions about their financing options.
• Resolved discrepancies between borrowers, lenders and financial institutions with detail orientation and efficiency.
• Conducted borrower interviews to gather necessary information and documentation for loan applications.

Provided all steps involved with a residential mortgage loan from application to post closing follow up.

This was a 100% self sourced mortgage company that I was successful at bringing loans to.

• Contributed towards achieving branch sales targets through consistent performance in meeting personal goals as well as supporting team members when needed.
• Provided exceptional customer service throughout the entire loan process from initial consultation to closing day.

I performed basically the same tasks as my more current jobs. This job was specifically a sub-prime originator position. So this employment provided me with the ability to think out side the box and provide mortgage solutions to clients with less than A paper qualifications.