Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
9
9
years of professional experience
Work History
Bridge Crew Supervisor
St. Louis County Department Of Transportation
03.2015 - 11.2023
Resolved issues quickly to maintain productivity goals.
Settled crew member disputes by addressing problems quickly and providing successful mediation.
Identified team weak points and implemented corrective actions to resolve concerns.
Kept detailed records of daily progress to identify and correct areas needing improvement.
Trained employees in time management and proper ways to complete job duties.
Discussed daily work requirements with crew and assigned skills-based tasks to enable completion of work.
Instructed crew members in safe work practices and methods to reduce work-related injuries.
Monitored team members to verify work quality and address concerns.
Supervised end-of-day cleanup activities to remove debris and unnecessary supplies from customer premises.
Managed and motivated employees to be productive and engaged in work.
Accomplished multiple tasks within established timeframes.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Established team priorities, maintained schedules and monitored performance.
Evaluated employee performance and conveyed constructive feedback to improve skills.
Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
Registered Nurse at St. Louis County Department of Public Health-St. Louis, MORegistered Nurse at St. Louis County Department of Public Health-St. Louis, MO
Sr Business Analyst - Global UW Operations Product Manager at Reinsurance Group of America (RGA)Sr Business Analyst - Global UW Operations Product Manager at Reinsurance Group of America (RGA)