Rodell Ayebah
Miami,FL
Summary
Dedicated Information Technology major with proven experience in student engagement, conflict resolution, and community building. Currently serving as a Desk Assistant, demonstrating excellence in resident service, building security, and addressing student concerns. Experienced in resolving conflicts and managing difficult situations with tact and professionalism. Technical expertise includes certifications in Microsoft Office and Adobe Creative Cloud, enabling the creation of engaging materials for resident communication and events. Committed to promoting a safe, inclusive, and supportive residential community while balancing academic responsibilities and personal growth.
Overview
3
3
years of professional experience
Work History
Desk Assistant
Florida International University, MMC
2024.06 - Current
- Deliver exceptional customer service to students, families, and staff at the front desk.
- Enforce housing policies, manage key operations, and maintain confidentiality of sensitive information.
- Monitor building access, report maintenance issues, and assist with events like Move-In/Move-Out.
Sales Associate
Ross Dress For Less
2023.01 - 2024.05
- Boosted sales revenue by building strong relationships with customers and suggesting products tailored to their needs.
- Improved customer satisfaction by providing excellent service and creating a positive shopping experience.
Library Assistant
SYEP Career Source Broward
2023.06 - 2023.08
- Delivered efficient and courteous service at the circulation desk, assisting patrons with material checkout and returns.
- Supported library operations by cataloging and organizing materials to ensure smooth functioning.
Data Entry Clerk
Elidel Prestige Limited
2022.01 - 2022.12
- Increased office efficiency by organizing electronic files and managing data entry tasks.
- Collaborated with team members to complete administrative duties accurately and within deadlines.
Education
Bachelor of Science - Information Technology
Florida International University
Miami, FLHigh School Diploma -
Charles W Flanagan High School
Pembroke Pines, FLSkills
- Leadership and Responsibility
- Conflict Resolution
- Communication
- Teamwork and Collaboration
- Time Management
- Cultural Awareness and Inclusivity
- Data Entry and Record Keeping
- Customer Service
Timeline
Desk Assistant
Florida International University, MMC
2024.06 - Current
Library Assistant
SYEP Career Source Broward
2023.06 - 2023.08
Sales Associate
Ross Dress For Less
2023.01 - 2024.05
Data Entry Clerk
Elidel Prestige Limited
2022.01 - 2022.12
Bachelor of Science - Information Technology
Florida International University
High School Diploma -
Charles W Flanagan High School
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