Allison Murray

Data entry and filling of prescriptions

• Providing approved prescriptions to third party pharmacies
• Communicating with doctors for patient care maintenance
• Communicating with pet owners regarding medication refill status, vaccination and blood work requirements, and routine preventive care
• managed expirations of inventory supply
• cycle counted CUBEX (medication dispensing machine)
• Managed multiple tasks while meeting tight deadlines and maintaining high standards of customer service.
• Conferred with customers by telephone or in-person to provide product or service information.

• Managed pharmacy technicians to improve accuracy in medication entry, filling, and communication of statuses and prior authorizations.
• Oversaw daily operations of pharmacy department, supervising staff, assigning tasks, and resolving conflicts to maintain workflow efficiency.
• Communicating with prescribers, patients, doctors offices, outpatient, emergency departments, and long term care facilities
• Coordinated third-party insurance claims processing, ensuring accurate data entry for timely payment authorization.
• Data entry of prescriptions and filling medication
• Trained newly hired pharmacy technicians on department policies and procedures.
• Assisted with inventory management of pharmacy supplies and stocking needs
• Resolved customer inquiries regarding product availability, pricing, and billing issues in a timely manner.