Overview
Work History
Education
Skills
References
Timeline
Generic

Allison Murray

Portland

Overview

11
11
years of professional experience

Work History

CLIENT SERVICE REPRESENTATIVE - PHARMACY ASSISTANT

Pieper Olson Veterinary Hospital
05.2021 - Current

Data entry and filling of prescriptions

  • Providing approved prescriptions to third party pharmacies
  • Communicating with doctors for patient care maintenance
  • Communicating with pet owners regarding medication refill status, vaccination and blood work requirements, and routine preventive care
  • managed expirations of inventory supply
  • cycle counted CUBEX (medication dispensing machine)
  • Managed multiple tasks while meeting tight deadlines and maintaining high standards of customer service.
  • Conferred with customers by telephone or in-person to provide product or service information.

LEAD PHARMACY TECHNICIAN

Bordonaro's Pharmacy
07.2015 - 02.2021
  • Managed pharmacy technicians to improve accuracy in medication entry, filling, and communication of statuses and prior authorizations.
  • Oversaw daily operations of pharmacy department, supervising staff, assigning tasks, and resolving conflicts to maintain workflow efficiency.
  • Communicating with prescribers, patients, doctors offices, outpatient, emergency departments, and long term care facilities
  • Coordinated third-party insurance claims processing, ensuring accurate data entry for timely payment authorization.
  • Data entry of prescriptions and filling medication
  • Trained newly hired pharmacy technicians on department policies and procedures.
  • Assisted with inventory management of pharmacy supplies and stocking needs
  • Resolved customer inquiries regarding product availability, pricing, and billing issues in a timely manner.

Education

MEDICAL CODING & BILLING -

Penn Foster
US
03.2026

BACHELOR OF ARTS - POLITICAL SCIENCE, MINOR IN HISTORY

Central Connecticut State University
05.2021

Skills

  • Patient confidentiality
  • Recordkeeping and documentation
  • Communication skills
  • Leadership responsibility
  • Time management
  • Customer service excellence
  • Attention to detail
  • Microsoft Office proficiency
  • Pharmacy data entry knowledge
  • Inventory management

References

References available upon request

Timeline

CLIENT SERVICE REPRESENTATIVE - PHARMACY ASSISTANT

Pieper Olson Veterinary Hospital
05.2021 - Current

LEAD PHARMACY TECHNICIAN

Bordonaro's Pharmacy
07.2015 - 02.2021

MEDICAL CODING & BILLING -

Penn Foster

BACHELOR OF ARTS - POLITICAL SCIENCE, MINOR IN HISTORY

Central Connecticut State University
Allison Murray