Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Additional Information
Timeline
Generic

Roderic Pursoo

Huntington,WV

Summary

Dynamic professional with a strong background in warehouse logistics and customer service. Proven ability to maintain efficiency and foster strong relationships. Hardworking and passionate employee with strong organizational skills, eager to secure Delivery Team Lead position at PepsiCo. Seeking to maintain full-time position that offers professional challenges, utilizing interpersonal skills, excellent time management and problem-solving. Experienced with supervision of warehouse employees with accurate and effective route building techniques to ensure timely and safe product loads to meet PepsiCo requirements nightly.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Manufacturer Certifier

PepsiCo
12.2023 - Current
  • Supervise warehouse employees with load delivery operations
  • Consistent and effective communication with Warehouse Manager, Delivery Drivers and Delivery Supervisor to ensure efficient product load building and delivery
  • Collaborated with team members to achieve targets, resulting in increased productivity and timely order fulfillment.
  • Consistently met deadlines by prioritizing tasks effectively and efficiently managing resources.
  • Improved employee morale through effective communication strategies that fostered a sense of camaraderie among team members working towards common goals.
  • Contributed to a positive work culture by actively participating in team meetings and offering creative solutions to challenges faced in the workplace.

Delivery Services

Cabell County Community Services Organization
01.2023 - 06.2024

CCCSO (01/23 - 06/24)

Duties include:

Delivery of nutritional meals to senior citizens and senior citizen sites.

Maintaining clean and safe work vehicle, regularly cleaning and performing routine oil changes and inspections.

Keeping a professional and friendly rapport with clients as well as performing any life saving duties if needed. (CPR certified)

Keeping a punctual schedule for delivery of meals to sites and clients.

Customer Service Representative

Uhaul Moving And Storage
10.2020 - 09.2022

Duties included:

Typical customer service duties including:

Renting/selling of light and heavy duty equipment mostly pertaining to clients moving.

Driving/delivery of rental trucks to different UHAUL entities throughout the region.

Physically assisted customers w returning trucks and heavy equipment

Performed assistant manager roles at times w depositing of end of day profits, helped train newer employees and assured w different computer based tasks (input, research customer base and storage facility components)

Receiving Associate

Macy’s
10.2016 - 01.2019

Duties included:

Typical shipping/receiving duties including:

Unloading and loading of freight from trucks to department store

Itemizing freight after unloading

Maintaining safe + clean work environment

Preparing items to be shipped and loaded onto trucks

Provided professional customer service to customers when needed

Sales Representative

Property Professionals Group
08.2014 - 09.2017

Duties included:

Informed potential customers of the opportunity to help fix/replace damaged roofs and or siding due to storm damage through insurance claims

Performed delicate sales techniques to help customers make the right decision

Maintained safe/clean work environment once sale was complete

Managed small roofing crew to ensure project was properly completed

Handled billing and collection of payment from customers

Education

Associate In Electronics Engineering Technology - Electronics Technology

Mountwest Community And Technical College
Huntington, WV
05.2018

Management Information Systems

Marshall University
Huntington, WV

Business

Cabell Midland High School
Ona, WV
05.2002

Skills

  • Excellent Efficiency and Time Management
  • Strong Working Relationships with Current Drivers, Warehouse Employees and Management
  • Communication and Interpersonal Skills
  • Knowledgeable of Current Delivery Routes and Loading System
  • Experienced with Customer Service
  • Presenting Information
  • Consulting with Drivers
  • Complex Problem-Solving
  • Interpersonal Communication Skills
  • Highly Organized
  • Technical Assistance
  • Critical Thinking
  • Calm and Professional Under Pressure
  • Product Knowledge
  • Sufficient Knowledge of Current Delivery Operations

Accomplishments

  • Superb Mid Year and End of Year Review from Current Manager
  • Youth Sports Coach
  • Associates Degree In Electronics Tech
  • Proud Employee of recent Best Small Warehouse in the country award at PepsiCo

Certification

  • CET - Certified Electronics Technician
  • First Aid/CPR Certified

Additional Information

  • 2+ years experience supervising employees
  • Versed in PepsiCo route system (VoicePick)
  • Ability to work well with others
  • Great rapport with current delivery drivers
  • Sufficient knowledge of delivery routes, route locations and loading operations
  • Superb relationship with Warehouse Manager and current Delivery Supervisor
  • Proficient computer knowledge and skills
  • Highly organized
  • Dependable, efficient hard worker
  • Willing to learn and perfect job tasks to the best of abilities

Timeline

Manufacturer Certifier

PepsiCo
12.2023 - Current

Delivery Services

Cabell County Community Services Organization
01.2023 - 06.2024

Customer Service Representative

Uhaul Moving And Storage
10.2020 - 09.2022

Receiving Associate

Macy’s
10.2016 - 01.2019

Sales Representative

Property Professionals Group
08.2014 - 09.2017

Associate In Electronics Engineering Technology - Electronics Technology

Mountwest Community And Technical College

Management Information Systems

Marshall University

Business

Cabell Midland High School
Roderic Pursoo