Roderick Christman
Macedon,NY
Summary
Motivated individual with experience in customer service, sales, and kitchen management. Skilled in building customer relationships and understanding customer needs through communication efforts. Dedicated to customer service and providing exceptional assistance through active listening and problem solving. Highly skilled candidate with experience in food service, cleaning, and managing; adept at food safety, hygienic practices, and providing genuine interactions for a variety of clientele.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Custodian
Pittsford Central School District
2023.10 - Current
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Kept building spaces premises clean inside and outside.
- Maintained well-organized supply closet for easy access to necessary tools.
- Replaced and refilled paper towel and toilet paper dispensers for users convenience.
- Moved furniture for cleaning and set up for special events.
- Enhanced cleanliness and safety by regularly sanitizing high-touch surfaces.
- Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
- Collaborated with other custodial staff to complete larger projects efficiently and effectively.
Cook/Driver
Salvation Army
2015.02 - 2023.10
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Assisted in inventory management and ordering supplies, maintaining adequate stock levels for efficient kitchen operations.
- Enhanced teamwork within the kitchen staff by fostering a collaborative environment focused on meeting high standards of quality and efficiency.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
Customer Service/Delivery
Joe's Brooklyn Pizza
2015.01 - 2016.10
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Managed customer inquiries and complaints in polite and professional manner.
- Upheld high standards of professionalism while representing company during interactions with customers, vendors, and other stakeholders.
Kitchen Manager
Log Cabin Family Restaurant
2011.05 - 2015.05
- Maintained clean and safe work environment, adhering to all health department regulations and guidelines.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Checked and tested foods to verify quality and temperature.
- Mentored and trained new team members, fostering positive culture of teamwork and collaboration within kitchen staff.
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
- Reduced food waste by closely monitoring inventory levels and implementing proper food storage techniques.
- Collaborated with front-of-house staff to ensure seamless communication between kitchen team and service areas for optimal guest experiences.
- Consistently met or exceeded local health department inspection requirements through diligent adherence to safety protocols and maintaining thorough documentation records.
Head Manager
J.G. Crummers Restaurant
2005.05 - 2011.05
- Championed change initiatives within the organization, fostering a culture of adaptability and continuous improvement among employees.
- Expanded business operations into new markets, increasing company footprint and customer base.
- Increased team efficiency by streamlining processes and implementing organizational systems.
- Implemented cost-saving measures, resulting in significant reduction of operational expenses.
- Coached and supervised team members to outline clear job expectations and conduct reviews.
- Boosted overall customer satisfaction through continuous improvement of service standards and staff training.
Cook/Server
Log Cabin Family Restaurant
1995.05 - 2005.05
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Education
Associates Degree - Business Administration
Finger Lakes Community College
Canandaigua, NYSkills
- Customer Service
- Problem-Solving
- Time Management
- Team Collaboration
- Cleaning Expertise
- Sanitation Techniques
- Facility Opening and Closing
- Employee Training
- Client Communication
- Inventory Management
- Menu Planning
Certification
- Masonry
- New York State L1
- Maintenance Technician (Basic HVAC, Plumbing, and Electrical)
Timeline
Custodian
Pittsford Central School District
2023.10 - Current
Cook/Driver
Salvation Army
2015.02 - 2023.10
Customer Service/Delivery
Joe's Brooklyn Pizza
2015.01 - 2016.10
Kitchen Manager
Log Cabin Family Restaurant
2011.05 - 2015.05
Head Manager
J.G. Crummers Restaurant
2005.05 - 2011.05
Cook/Server
Log Cabin Family Restaurant
1995.05 - 2005.05
Associates Degree - Business Administration
Finger Lakes Community College
- Masonry
- New York State L1
- Maintenance Technician (Basic HVAC, Plumbing, and Electrical)
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