Roderick E. Haynes Jr.
Philadelphia,PA
Summary
Strategic operations and sales leader with over 10 years of experience enhancing team performance, driving sales growth, and optimizing operational efficiency in logistics, retail, and fitness sectors. Recognized for developing high-performing teams, exceeding sales objectives, and upholding safety and operational standards.
Overview
13
13
years of professional experience
Work History
Delivery Driver
Patel Logistics Inc.
11.2022 - Current
- Deliver 150+ packages daily while consistently exceeding productivity and customer service expectations.
- Delivered packages with exceptional accuracy while optimizing routes for efficiency.
- Ranked in the Top 5 company drivers multiple times for outstanding performance.
- Achieved safety recognition for 8 consecutive weeks with zero safety violations.
- Amazon DSP
Driver
Uber
09.2020 - 11.2022
- Delivered safe, dependable transportation, ensuring high customer satisfaction through effective communication.
- Navigated routes efficiently to ensure timely passenger pickups and drop-offs.
- Communicated effectively with passengers to provide excellent customer service.
- Coordinated scheduling for appointments and events., navigation, and customer interactions independently.
- Maintained vehicle cleanliness and performed routine safety checks regularly.
Assistant Store Manager
ASICS
10.2019 - 03.2020
- Facilitated hiring, scheduling, merchandising, inventory, and store operations.
- Supervised and coached 8 employees to enhance team skills and performance.
- Assisted in daily store operations and managed employee schedules.
- Trained new staff on customer service and product knowledge.
- Implemented visual merchandising strategies to enhance product presentation.
Gym Director
Sweat Fitness
02.2017 - 03.2019
- Managed facility with 200+ members, ensuring member satisfaction and engagement.
- Supervised and developed a team of 5 employees to enhance service delivery and operational efficiency.
- Promoted for exceptional performance and leadership qualities.
Sales Manager
Power-Mark Resources
10.2016 - 02.2017
- Recruited and trained sales representatives, and enhancing team skills and performance.
- Recruited and trained sales representatives, enhancing team skills and performance.
- Developed training programs to enhance team skills and product knowledge.
- Managed client relationships to ensure satisfaction and retention rates.
Account Lead
Philadelphia Elite Group
09.2013 - 06.2016
- Promoted to leadership role due to exceptional performance.
- Achieved #1 office sales for multiple weeks.
- Secured top office sales ranking for multiple weeks through effective customer engagement.
- Supervised a team of 10 and trained 20-25 new hires.
- Led team to achieve consistent $5,000 in weekly sales.
Education
Bachelor of Science - Sports Administration
Lock Haven University
Skills
- Route Optimization
- Logistics
- Safety Compliance
- Operations Management
- Customer Service
- Efficiency Enhancement
- Package Tracking
- Staff Supervision
- Leadership & Team Development
- Problem Solving
- Microsoft Office
- Relationship Building
Timeline
Delivery Driver
Patel Logistics Inc.
11.2022 - Current
Driver
Uber
09.2020 - 11.2022
Assistant Store Manager
ASICS
10.2019 - 03.2020
Gym Director
Sweat Fitness
02.2017 - 03.2019
Sales Manager
Power-Mark Resources
10.2016 - 02.2017
Account Lead
Philadelphia Elite Group
09.2013 - 06.2016
Bachelor of Science - Sports Administration
Lock Haven University