RODERICK JOHNSON
Snellville,GA
Summary
Adept Automotive Technician with a proven track record from Five Star Dodge, showcasing exceptional diagnostic abilities and a strong work ethic. Renowned for elevating shop efficiency and customer satisfaction, I excel in engine repair and fostering team collaboration. My expertise has significantly contributed to business growth, ensuring vehicles meet OEM standards with precision and care.
Overview
21
21
years of professional experience
Work History
Automotive Technician
Own Business
Snellville, Ga
02.2020 - Current
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
- Increased workshop efficiency by effectively organizing tools, equipment, and workspace for easy access during repairs.
- Streamlined work processes through effective collaboration with other technicians, resulting in faster turnaround times for customer vehicles.
- Analyzed and located malfunctions in brakes, motors, switches, and control systems.
- Maintained accurate records of time and materials required to perform repairs and service.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Completed customer orders and warranty services according to manufacturer specifications.
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
- Performed safety and emissions inspections.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Used specialized tools to detect leaks in gas and refrigerant systems.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
- Contributed to business growth through exceptional customer service, leading to increased repeat clientele and positive word-of-mouth referrals.
- Safeguarded customer trust by ensuring adherence to ethical repair practices and maintaining a transparent communication approach throughout the service process.
- Mitigated potential warranty claims through close inspections of newly serviced vehicles prior to their return to customers.
- Delivered superior results under tight deadlines, managing multiple concurrent projects without compromising quality or attention to detail.
- Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
- Enhanced customer satisfaction by providing timely and accurate repair estimates for various automotive issues.
- Elevated shop reputation with outstanding troubleshooting abilities that led to quick identification of complex issues not easily diagnosed by others.
Automotive Technician
Five Star Dodge
Stone Mountain, GA
04.2004 - 11.2017
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
- Increased workshop efficiency by effectively organizing tools, equipment, and workspace for easy access during repairs.
- Streamlined work processes through effective collaboration with other technicians, resulting in faster turnaround times for customer vehicles.
- Analyzed and located malfunctions in brakes, motors, switches, and control systems.
- Maintained accurate records of time and materials required to perform repairs and service.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Changed, rotated, and balanced tires on different types of vehicles.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Completed customer orders and warranty services according to manufacturer specifications.
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
- Performed safety and emissions inspections.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Used specialized tools to detect leaks in gas and refrigerant systems.
- Trained and coached junior employees on procedures for completing various types of repairs and maintenance on cars and light trucks.
- Tested newly installed equipment to determine proper functionality and compliance with regulations.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Optimized inventory management systems by tracking stock levels closely and placing orders as necessary to prevent shortages or excess supplies.
- Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
- Contributed to business growth through exceptional customer service, leading to increased repeat clientele and positive word-of-mouth referrals.
- Safeguarded customer trust by ensuring adherence to ethical repair practices and maintaining a transparent communication approach throughout the service process.
Automotive Technician
Landmark of Atlanta
Chamblee, Ga
04.2018 - 02.2020
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
- Analyzed and located malfunctions in brakes, motors, switches, and control systems.
- Maintained accurate records of time and materials required to perform repairs and service.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Completed customer orders and warranty services according to manufacturer specifications.
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Improved vehicle performance by conducting thorough diagnostic tests and repairing or replacing faulty components.
Education
Ronald McNair
Atlanta, Georgia 08.1996
Skills
- Strong Work Ethic
- Changing tires
- Engine repair
- Problem-Solving
- Safety awareness
- Valid Driver's License
- Changing Oil
- Hand and power tools
- Brake systems understanding
- Preventive Maintenance
- Replacing parts
- Troubleshooting skills
- Parts Replacement
- Fluid Exchanges
- Diagnostic abilities
- Customer Service
- Brake Systems
- Inspecting vehicles
- Steering systems
- Tire Services
- Vehicle Inspection
- Suspension Systems
- Alignments experience
- System repairs
- Transmissions
- Fuel systems
- Exhaust Systems
- Team Collaboration
- Preventive maintenance services
- Coolant System Control
- Installing equipment
- Electrical failure repairs
- Battery Services
- Heavy Lifting
- Electrical understanding
- Replacing Filters
- Engine Rebuilds
- Heating and Air Conditioning
- Vehicle inspections
- Drivetrain Repair
- Automotive Electronics
- Drivetrain and Axle Installation
- Customer Relations
- Wheel Alignments
- Electrical experience
- Emissions Control
- Rebuilding engines
- Advanced Diagnostics
- Flexible Schedule
- Estimating Work
- Operating air compressors
- Maintaining records
- Maintenance Scheduling
- Preparing Work Orders
- Calibrating systems
- Managing parts
- Performance Tuning
- Repair quotes
- Service Scheduling
- Optimizing engine performance
- ASE Certification
- Relaying Complex Information
- Gasket replacements
- Automotive testing
Timeline
Automotive Technician
Own Business
02.2020 - Current
Automotive Technician
Landmark of Atlanta
04.2018 - 02.2020
Automotive Technician
Five Star Dodge
04.2004 - 11.2017
Ronald McNair