Summary
Overview
Work History
Education
Skills
Affiliations
Work Availability
Timeline
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Roderick Matthews

Roderick Matthews

Hayward,CA

Summary


Detail-oriented Service Technician with proven history of testing and evaluating service options to offer quality resolutions. Frequently commended for completing service orders quickly and maintaining accuracy in documentation. Committed to providing superior service and clear client communication.

Overview

12
12
years of professional experience

Work History

Service Technician

All Security (ADT)
Concord , CA
02.2011 - Current
  • Inspected equipment to diagnose operational issues.
  • Adhered to safety protocols and policies to reduce workplace hazards.
  • Explained diagnostic findings to customers and outlined repair or service options.
  • Demonstrated increased knowledge of company products and equipment.
  • Installed new equipment and explained operation and routine maintenance protocols to customers.
  • Diagnosed and troubleshot problems, repairing or adjustments to system to peak performance.

Education

G.E.D - Basics

Fremont High School
Oakland, CA
02.1987

Skills

  • Preventive Maintenance
  • Attention to Detail
  • Diagnosing Malfunctions
  • Analytical Thinking
  • Issue and Problem Resolution
  • Valid Driver's License
  • Hand Tool Knowledge
  • Customer Service
  • Diagnosis and Troubleshooting

Affiliations

PepsiCo Production Worker experience in B.I.B. line and all other syrup productions. Including CO2 pump operator, forklift line driver, high reach operator, and shipping and receiving.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Service Technician

All Security (ADT)
02.2011 - Current

G.E.D - Basics

Fremont High School

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Roderick Matthews