Roderick Nicholes
Plano,TX
Summary
Enthusiastic Individual with excellent skills working in a Team or Entrepreneur capacity. Strong ethical and organizational skills for any work environment. Demonstrated success in account management, sales pipeline development and customer relations. Talented at using personal and online marketing methods. Well-versed in liaising between accounts and product development to meet changing customer needs with unique offerings.
Overview
27
27
years of professional experience
Work History
Licensed Insurance Agent
Leon Farmer Agency/Farmers Insurance
Sachse, TX
05.2024 - Current
- Educated clients on Property & Casualty insurance products and benefits, enhancing understanding of coverage options.
- Processed policy applications efficiently, ensuring compliance with industry regulations and standards.
- Assisted in claims resolution, coordinating communication between clients and underwriters for timely processing.
- Conducted regular follow-ups with clients to assess satisfaction and address any concerns or inquiries.
President/Operations Manager
Kiffrod Service Company
Plano, TX
09.1998 - Current
- Hospitality Services
- Delivered operational excellence by optimizing resources, processes, and overall cost structure.
Sr. Professional - Inside Sales
Corelogic/Credco Services, Inc.
Irving, TX
05.2021 - 03.2023
- Performed consultative sales techniques to understand clients credit needs and expectations.
- Conducted price negotiations, proposals and agreements. Creating opportunities via phone, emails and text to sell SaaS credit platform services to Automotive and Specialty Markets needing credit pulling platform.
- Managing approximately 60 calls and emails per day from clients.
- Skilled at working independently and collaboratively in team environment.
- Attended Trade Shows to promote and demo new credit product and services.
Licensed Insurance Agent/Broker
IHC Specialty Benefits & Farmers Insurance-Gavin Nichols Agency
Plano, TX
02.2020 - 02.2023
- Developed and maintained strong client relationships through effective communication and personalized service.
- Educated clients on Life and Health, Property and Casualty insurance products, ensuring informed decision-making and appropriate coverage selection.
- Conducted thorough needs assessments to tailor insurance solutions for diverse client portfolios.
- Generated new business opportunities via targeted marketing campaigns, resulting in increased lead generation and conversion rates.
Inside Sales Account Executive
Solera/TilteTec, Inc.
South Jordan, UT/Plano, TX
09.2011 - 06.2019
- Successfully managed SaaS registration solutions for Automotive and Lending Servies nationally.
- Continuing Education to keep informed and updated on State regulations and mandates regarding vehicle registration.
- Cultivated strong relationships with clients to drive sales and improve customer retention.
- Identified client needs through consultative selling techniques to enhance product offerings.
- Executed targeted outreach strategies, resulting in increased lead generation and conversion rates.
- President Club 2013-2018
Skills
Cold Calling
Product Development
Account Management
Zoom
Microsoft Office
Business Development
Sales Leadership
Price Negotiations
Customer Service
Salesforce
SAAS
Timeline
Licensed Insurance Agent
Leon Farmer Agency/Farmers Insurance
05.2024 - Current
Sr. Professional - Inside Sales
Corelogic/Credco Services, Inc.
05.2021 - 03.2023
Licensed Insurance Agent/Broker
IHC Specialty Benefits & Farmers Insurance-Gavin Nichols Agency
02.2020 - 02.2023
Inside Sales Account Executive
Solera/TilteTec, Inc.
09.2011 - 06.2019
President/Operations Manager
Kiffrod Service Company
09.1998 - Current