Roderick Williams
San Bernardino,ca
Summary
Proven Operations Supervisor with expertise in staff supervision, process improvements, and performance evaluation. Skilled in delegating tasks and fostering team collaboration to enhance operational efficiency.
Versatile Operations Supervisor successful at taking on routine and complex business challenges with resourceful and creative approach. Recognized as driven, dedicated and hardworking leader with history of streamlining operations and increasing results.
Overview
21
21
years of professional experience
Work History
Operations Supervisor
Geodis
Redlands, CA
06.2021 - Current
- Supervised daily operations, ensuring adherence to safety protocols and operational standards.
- Coordinated workforce scheduling to optimize productivity and resource allocation.
- Implemented process improvements, enhancing workflow efficiency across multiple teams.
- Trained and mentored junior staff on operational procedures and best practices.
- Monitored inventory levels, facilitating timely replenishment and minimizing shortages.
- Developed strong relationships with key customers to better understand their requirements and tailor services accordingly.
Head of Security
Mix Champagne Lounge
Ontario, CA
03.2021 - Current
- Developed and implemented security protocols to enhance guest safety and minimize risks.
- Oversaw training programs for security staff, ensuring compliance with industry standards and regulations.
- Conducted regular audits of security systems, identifying areas for improvement and integrating new technologies.
- Collaborated with local law enforcement to establish effective emergency response procedures and communication strategies.
- Managed scheduling and deployment of security personnel during high-traffic events to optimize coverage and efficiency.
Operator
Pitney Bowes
Bloomington, CA
09.2020 - 02.2021
- Operated forklifts to transport materials efficiently within warehouse environment.
- Conducted routine maintenance checks on equipment to ensure operational safety and reliability.
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
- Operated stand-up forklifts to efficiently transport materials within warehouse environment.
- Maintained compliance with safety protocols while executing daily tasks.
Cashier
Dodger Stadium
Los Banos, CA
04.2012 - 07.2015
- Processed high volumes of transactions accurately and efficiently in fast-paced environment.
- Maintained knowledge of menu items and promotions to enhance customer experience.
- Provided exceptional customer service, resolving inquiries and complaints effectively.
- Trained new cashiers on operational procedures and best practices for efficiency.
Supervisor
Arco Ampm
Lancaster, CA
04.2005 - 12.2009
- Supervised daily operations to ensure compliance with company policies and safety standards.
- Trained team members on best practices for customer service and product handling.
- Trained and mentored staff, fostering a collaborative team environment.
- Coordinated shift schedules to optimize workforce efficiency and coverage.
- Monitored inventory levels, ensuring timely restocking of supplies.
- Trained new employees and delegated daily tasks and responsibilities.
Education
Criminal Justice
Antelope Valley College
Lancaster, CAHigh School Diploma -
Little Rock Highschool
Littlerock, CASkills
- Operational efficiency management
- Performance evaluation
- Proficient in delegating tasks
- Staff supervision
- Warehouse operations
- Delegation
- Employee supervision
- Decision-making
- Mentoring experience
Timeline
Operations Supervisor
Geodis
06.2021 - Current
Head of Security
Mix Champagne Lounge
03.2021 - Current
Operator
Pitney Bowes
09.2020 - 02.2021
Cashier
Dodger Stadium
04.2012 - 07.2015
Supervisor
Arco Ampm
04.2005 - 12.2009
Criminal Justice
Antelope Valley College
High School Diploma -
Little Rock Highschool